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Thread: Thanks for the malware!

  1. #1
    New User
    Join Date
    10.03.2013
    Posts
    1

    Default Thanks for the malware!

    Despite unchecking, canceling , and etc... I was gifted with the sweetpacks malware thanks to your installation program. Took three hours to get rid of it. Guess what I'm not buying... yep.

    It's amusing to watch you guys lie and BS your way out of it ... just admit it - you put malware in there to make money. There's no shame in admitting it , it's a common practice. Maybe if your product was worth the money you are asking you woudl not have to do such lowball things to survive.

    One less customer ,

    - J

  2. #2
    Administrator

    SUPPORT1's Avatar
    Join Date
    07.02.2012
    Posts
    315

    Default

    Hello,

    We were reproduced all installation process. Probably you've pressed 'OK' in the confirmation window, but there you should have canceled.
    Use standard tools of your web browsers to change home page or search engine settings.
    Don't worry! Be Happy!

  3. #3
    Customer
    Terramex's Avatar
    Join Date
    06.09.2004
    Posts
    2,572

    Default

    @jpa
    The way you have to cancel isn't exactly brilliant, and personally i hope DT Soft is
    looking for other partners in case Open Candy can't adjust their installers.

    But all program installations can be cancelled, so no need to call anyone a liar
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

  4. #4

    Default

    Quote Originally Posted by SUPPORT1 View Post
    Hello,

    We were reproduced all installation process. Probably you've pressed 'OK' in the confirmation window, but there you should have canceled.
    Use standard tools of your web browsers to change home page or search engine settings.
    how about asking instead of tricking users?

  5. #5
    New User
    Join Date
    25.03.2014
    Posts
    1

    Default

    Hi all. I can CONFIRM, that as of today, I d/l and installed the LITE version. Full of Malware. Really too bad cause I used to like this product. But I have now uninstalled and will NEVER return to this crappy/malware infested/sneaky piece of software.

    No leads that 4 different pieces of crap got installed, and no sooner was this installed, and I started getting POPUP ads. Unbelievable that this is still going on in this day and age. What a joke.

    Very disappointed to say the least.

    Why can't you just package the program without all the BS attached to it?

    I am DONE...GoodBye forever Daemon Dudes.

  6. #6
    Customer
    Terramex's Avatar
    Join Date
    06.09.2004
    Posts
    2,572

    Default

    In case you've opted out/canceled/declined the 3rd party software and still got something installed you could help and report problems as described here:
    http://forum.daemon-tools.cc/f33/ope...ation-s-34738/

    Quote Originally Posted by Howie View Post
    Full of Malware.
    No leads that 4 different pieces of crap got installed...
    It's Adware - not Malware.
    It's not possible 4 things were installed.
    Last edited by Terramex : 02.04.2014 at 17:12
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

  7. #7

    Default Chrome?

    Please explain the copy of Chrome I was never asked about, did not approve, and is mentioned NOWHERE in your EULA or Installer that I found lurking in the Roaming\Daemon Tools Lite folder? That part of the "You can opt out of everything" package? Because I found it hung up in the background pushing my video card to 100% steadily trying to burn it up.

  8. #8
    Moderator


    Sway's Avatar
    Join Date
    09.07.2009
    Posts
    1,966

    Default

    Quote Originally Posted by catawhompus View Post
    Please explain the copy of Chrome I was never asked about, did not approve, and is mentioned NOWHERE in your EULA or Installer that I found lurking in the Roaming\Daemon Tools Lite folder? That part of the "You can opt out of everything" package? Because I found it hung up in the background pushing my video card to 100% steadily trying to burn it up.
    Please explain your problem more detailed. What copy of Chrome do you mean? Has this problem appeared right after DAEMON Tools Lite installation? What version do you use?

  9. #9

    Default

    I've read that the free 'lite' version contains adware and the paid 'lite' version does not. I paid and ran virus/malware tests on both and it does seem the paid version has nothing, according to Malwarebytes.

    However, when I upload the paid installer to VirusTotal although the majority come back clean, TrendMicro-HouseCall shows: TROJ_GE.BB19A4EC
    Can anybody that works for the program explain this to me, as I'm confused why it would show up with that warning.

    On a side note, in VirusTotal's 'Behavioural Information' tab there's a few Daemon files that show as 'failed'. One example:

    Runtime DLLs:
    c:\windows\system32\dwmapi.dll (failed)

    What do these mean?

  10. #10

    Default

    Despite being sure to opt out of every secondary offer to install extra software such as search assistants when installing Daemon Tools, this installer still installed malware and BHOs on my computer.

    From the moment the software was installed, all of my browser homepages and default search was changed to "Trovi". Additionally, the malware "Search Protect" was installed on my computer, which I know has a history of sending outbound connections in the port 50000-60000 range to third party search providers. Also, within 30 seconds of installing Daemon Tools, one of my email addresses started getting Mailer-Daemon replies of outgoing spam from my email!

    I have used Daemon Tools quite often over the past several years, but will never install, nor recommend, this product to another individual until this malware is removed from the installation package. Trying to deny that it includes malware is now an absolute joke.

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