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View Full Version : USB Dead - Win XP 64bit & A8N32-SLI ASUS



ranger_dave
06.03.2006, 23:20
Just verified and confirmed an issue that will not allow any USB devices to function in a machine.

Me and friend both own the Asus A8N32-SLI Motherboard. I was running bios 0903, he was on 1009. He decided to update to biod 1103, the newest bios, but all his USB Ports stopped working in windows. Then I tried to do it, and same thing happened. After many wipes and reinstalls, and many many hours trying to figure this out, we figured it out.

When we install Daemon Tools 4.0.3 for XP 64bit, the next reboot, the mouse (USB) would stop for me, along with any other USB device. I go into the Device Manager, and notice:
"Standard OpenHCD USB Host Controller" has an exclamation. I uninstall it, and have windows "scan for Hardware Changes" and it finds it, installs it, my mouse, and other USB devices without problems, until the next reboot and it all start over again.

If I simply uninstall DaemonTools, that doesn't fix the problem, because of the files
C:\Windows\System32\Drivers\SPTD.sys
C:\Windows\System32\Drivers\SPTDxxxx.sys (where xxxx=4 numbers that seem to change from system to system)

If I delete these files manually, and reboot, then the USB system works. However, Daemon TOols doesn't, because it needs these files to function.

I have even tried a fresh install, and then install just the SPTDinst X64, which you can find in the downloads section of DaemonTools. After a reboot, my USB devices are gone again. I do the remove as instructed by the site for SPTDinst X64, and reboot, and USB Devices are back.

It should be noted that flashing back to the previous bios version does fix this issue, so there is simply an incompitbility of the software with this bios version. However, this bios version fixes a lot of issues with this board, and I can't foresee going back just to be able to use this 1 software program, no matter how nice the program.

Have tried setting the Bios to USB 1.2 or 2, Highspeed or FullSpeed. Turning legacy support for USB on or off, and tried all the USB plugs on this board, to no avail. Hope this helps somebody program a fix. Thanks

David

Bladeinger
07.03.2006, 05:45
I have a simular Problem on my XP 64-Bit-System, but I never had the Idea, that DT could be the Reason. On my System only removable Storage Devices (USB-Sticks, USB- or FireWire-Hard-Disks) are affected. Windows recognizes them when plugged in, but afterwards they are shown with an ExclamationMark in the Device Manager (Driver could not be loaded correctly). Other USB-Devces (Camera, Joystick, Steering Wheel) are working fine. To verify if the Problem could be caused by DT, I loaded this Night an Image from November without DT installed - the Problem is gone! Then I loaded an Image I made 2 Weeks after the first DT-Installation - there is the Problem. I know, this is no REAL Verification, es. because after the first DT-Installation I tested a lot of Games and other Software, and all of this Programs could also be the Reason for the Problem, but I think, it is worth a further Investigation. Tonight I tried also a De-Installation of DT, but the Problem is still there. Anyone, any Suggestions?

Bladeinger
07.03.2006, 17:21
Today I had some Time to have a closer Look on this Problem. All I can say so far, is, that it's DEFINITLY NOT caused by DT.

ranger_dave
08.03.2006, 05:32
Read my post... you can't simply un-install without manually removing those sptd files in the system32. Unistall DT, remove those files, reboot, bet your USB problems are gone. So far, 3 other people have verified this, bring the total to 5 counting myself. We all have that Asus A8n32-SLI with the latest Flashed Bios. Could effect other mobo's and bios', but I don't know.

David

woodson
18.03.2006, 17:41
same type problem.i deleted stpd took out dtools.reflashed bios put dtools back in all works usb/dtools.

totalnoob
30.03.2006, 06:23
I also have an Asus A8N32-SLi board, BIOS 1103
I had this exact same problem, once I uninstalled DT and removed the files listed above the USB (my precious keyboard and trackball!) started working again on their own.

CerealKil
02.04.2006, 18:00
I have the exact same problem with an MSI K8NGM2-FID board, with AWARD BIOS v3.20. Removing the SCSI Pass-Through Direct layer makes my mouse work again. I updated my BIOS to solve some issues, and do not plan on downgrading it to test.

DACV
22.04.2006, 16:16
i have the exact same problem with the a8n32-sli mobo

luckily i was building it when i found the problem so i knew right away it was DT

i tryed everything i knew and only removing DT and said files was i able to get my usb mouse to work on reboot

so i disagree that it is not DT

i will try daemon401-64 as i know that worked with my other rigs mobo an a8n-sli perfectly
if not is there another virtual drive program that will work with xp64 that is as good as DT?

CerealKil
26.04.2006, 21:27
so i disagree that it is not DT
I you're referring to my post here, "SCSI Pass-Through Direct layer" = sptd, which is a part of daemon tools. Removing only sptd makes the usb devices work again, but renders DT unusable.

DACV
26.04.2006, 23:31
actually i was referring to bladeingers post

Today I had some Time to have a closer Look on this Problem. All I can say so far, is, that it's DEFINITLY NOT caused by DT.

i dont know if that poster was referring to some other setup with xp64 but since this thread is titled 64bit and a8n32-sli i assumed he was talking about the same

i have been using dt for xp64 since it came out and have had zero problems
now with this new mobo i cannot use my usb keyboard and mouse unless i remove dt
both current and last version
i am at a loss to why it wont work with this mobo but it is a pain in the ass to use it as i dont use cd's anymore but now
i either have to buy new keyboard,use cd's or dont reboot after install
i dont know what info the devs would need other than mobo type and version which have been stated already
but i would be glad to help provide any info needed if i can

marjngrws
28.04.2006, 03:00
load your machine with d-tools installed, goto device manager and restart the openhcd usb host, or some shit, disable then re able it. also the way i have my setup is 1 usb goes out to a belkin hub which still works on startup. i have a8n32-sli, i have a internal usb device that doesn;t work b/c of this that how i found out the workaround, but it's a bitch. I hope they fix that soon. peace

MuTzE
11.05.2006, 15:39
Hi,

I had these problems too! Here is the solution for it:

If you have the BIOS version 1103 then downgrade to BIOS version 1009 and the problems are away! ;)
You can downgrade BIOS with the ASUS Update Utility!

regards MuTzE

DACV
11.05.2006, 17:15
thanks for sharing but for me the mobo is going back

it doesnt support sli in xp64
i mean whats the point of touting it as a gaming mobo and it doesnt work in sli mode with xp64 os

best part is asus fails to mention that on the mobos webpage

Jito463
11.05.2006, 18:23
Why wouldn't it work in x64? My Gigabyte K8N Pro-SLI runs SLI under x64 without a problem. What problem are you having?

DACV
12.05.2006, 00:55
you have a gigabyte mobo this thread is for an asus board
and heres the fine print from the manual

Due to chipset limitation,SLI mode is not supported under Windows XP 64-bit edition

my fault for not reading the manual fully but come on....
its not mentioned on the website

I think thats a pretty big omission for a "gaming" motherboard

Zuldan
13.05.2006, 06:34
I had the same problem as the original poster (exact same hardware and version).

removing those files out of the drivers folder fixed all my USB issues.

yudicuba
18.05.2006, 15:23
:) hi guys
i found this post very interesting cause i have the same problem and hardware as yours
a8n32 sli dlx last bios 1205
win xp pro x64
and dt 403-x64
if i instal dt the usb (Standard openHCD USB Host Controller)
i have a error code 10(dead)
so my keyboard and mouse(logitech dinovo lazer)and all my usb hardware stop to work
as soon i desinstal dt everything start to work fine
i hope that can help you
im sad cause i love dt it's a great program
bye

Forge64
19.05.2006, 18:57
you have a gigabyte mobo this thread is for an asus board
and heres the fine print from the manual

Due to chipset limitation,SLI mode is not supported under Windows XP 64-bit edition

my fault for not reading the manual fully but come on....
its not mentioned on the website

I think thats a pretty big omission for a "gaming" motherboard

That doesn't make any sense at all, unless Asus is doing some funky NF4 Ultra -> SLI mod or something. Every one of my SLI-supporting mobos does SLI under XP x64 just as well as in XP32, or even Linux for that matter.

I'd investigate further, something very rotten there. I wouldn't just return the mobo, I'd find out who is pulling what BS.

AmphetaMarinE
20.05.2006, 02:34
I run 2 7900GTX's in SLI on my ASUS A8N32 Deluxe....
Have it running in both XP32 and XP64... (Dual Boot)
I'm using bios v1009 btw, due to the DT killing USB on v1103

shad0
03.06.2006, 04:18
is there any update on the status of this bug? i am lost without dt... i can't install anything. everything i have is iso and i don't have an optical drive. luckily for me i had just pushed a clean image onto this box to use it as a workstation and now i'm stuck.

AmphetaMarinE
07.06.2006, 12:03
Quick update:
Yesterday I updated my bios to v1205 and all USB is functioning correctly with D-Tools installed prior to, during, and after the bios update.
I performed the update in windows with ASUS Update.

adam110102
24.06.2006, 21:57
I already had BIOS 1205 installed on my A8N32-SLI. I performed a fresh install of x64 this afternoon and the problem still happens for me. :(

System details:
Windows XP Pro x64
ASUS A8N32-SLI (latest official X16 nforce from Nvidia, ethernet and smbus only)
AMD Athlon 64 X2 4400+ (latest AMD X2 CPU driver)
Audigy 2 (latest driver from Creative)
eVGA 7900 GTX (84.56 forceware from eVGA)
Logitech MX1000 mouse (latest SetPoint software and driver)

AoD
04.07.2006, 05:54
Same hardware, same issue, and I'm also on BIOS 1205, flashed it yesterday thinking it was part of the issue.

The question now is who's to blame? Is it Asus or DT? The reason I ask that is if 1009 works fine and the newer revisions don't then that would point the finger at Asus wouldn't it?

larkin
22.07.2006, 12:06
Same thing here. I have 1205 bios. If i boot up with SPTD the usb devices won't work (my keyboard and mouse).

What's interesting is that this is the same error that occured when I uninstalled the kernel windows update before the 1.25 upgrade came out. When that happened I of course reinstalled the update cuz i'd much rather have usb than have deamon-tools. So now after I installed 1.25 I get the same usb non functioning. weeeiiird.

larkin
10.08.2006, 15:43
To fix this problem simply Disable legacy USB support in the bios

it should be disabled anyway because it causes memory errors.

Agha_panther
30.09.2006, 07:28
The problem lies with the new sptd driver with the new Daemon Tools v4.0.6 I found this out after I installed 4.0.6 and all my USB devices would suddenly not work after every reboot of XP pro X64, even my mouse! :mad:

I have a A8N32-SLI deluxe motherboard with XP Pro x64 and latest bios update but the problem seams to lie within windows and not the bios! :rolleyes:

If you install Daemon Tools v4.0.3 everything works fine, mouse, keyboard etc (Lucky I still had the download:D) you'll just have to wait for a new sptd driver to come alone and fix the usb problem where all having.

masken
04.10.2006, 21:29
Is v.4.03 available somewhere?

I had the same problem (BIOS v1303) with daemon t v.4.06 so I had to uninstall it. Disabling legacy USB doesn't help, neither did the dll file removal suggested here earlier.

Anyone with suggestions?

AnalCobra
05.10.2006, 18:39
You can get it here:
X86:
http://85.17.36.30/daemon403-x86.exe

Bladeinger
06.10.2006, 05:20
It's still definitely no general Problem of DT 4.06. Perhaps this problem only occurs with some DT-Versions on this specific Mainboard under XP 64-Bit. Because on my System (MSI K8N Neo2) the 4.06 causes not a single Problem with the USB-Ports under XP 64-Bit.

phalkon30
12.10.2006, 03:22
While I haven't had time to do extensive testing, I did notice today that my camera has stopped being recognized in windows, along with flash drives, etc. It makes the sound that a new USB device has been plugged in, but nothing ever shows up in explorer.

I installed the latest version of DT last night, but only did the STPD (hadn't rebooted to install DT). After installing STPD and rebooting, my camera stopped responding. Finishing the installation and rebooting several times has not helped.

XP SP2 with latest patches as of today.
DT 4.0.6 x86 in x86 windows.
MSI NEO2 Plat (nforce 3).
awxdtools latest version.

Asmordo
19.06.2007, 21:31
Like many others I have 1205 bios and a A8N32 SLI Delux board with windows pro x64, and usb devices won't work. Also, when I shut down my computer the keyboard and mouse wont shut down (usb mouse with ps2 converter)

I tried to disable the legacy usb in bios from auto to disabled, and all problems were gone. Thanks! ^_^

bb31ee
09.08.2008, 18:23
(Sorry for double post, a thread above when I searched described the same issue, I'll post here because it seems even closer to my issue)

I have this same issue, xp x64, same mobo. Except I only have a USB mouse and keyboard, and no way to remote desktop to remove the issue. Is there a way to fix this, because I can't use my computer at all.

I have access to another computer (this one I'm posting from) and think I read correctly that flashing the bios with an older version worked? Is there a way I can do this using this computer? As in: Get the version, burn it to a cd and run the cd on the affected computer to re-flash? (I don't have a floppy drive)

bb31ee
09.08.2008, 23:07
BIOS 1205 USB 2.24.0-11.4
I tried to disable the legacy, and right when I did I could no longer use the keyboard (G15 Logitech).
I have PS2 converters, tried for the keyboard and it wouldn't even work in BIOS, didn't try for mouse (G7 wireless).

bb31ee
09.08.2008, 23:23
As an update, using the keyboard/mouse from the other computer, and disabling the legacy worked. This is a much cheaper (but newer) Logitech cordless set (WAVE), which tells me the G15 must use the legacy, so I'll try installing the previous DT version and have to stick with that until there is some resolution.

mikkot
18.08.2008, 13:06
Just verified and confirmed an issue that will not allow any USB devices to function in a machine.

Me and friend both own the Asus A8N32-SLI Motherboard. I was running bios 0903, he was on 1009. He decided to update to biod 1103, the newest bios, but all his USB Ports stopped working in windows. Then I tried to do it, and same thing happened. After many wipes and reinstalls, and many many hours trying to figure this out, we figured it out.

When we install Daemon Tools 4.0.3 for XP 64bit, the next reboot, the mouse (USB) would stop for me, along with any other USB device. I go into the Device Manager, and notice:
"Standard OpenHCD USB Host Controller" has an exclamation. I uninstall it, and have windows "scan for Hardware Changes" and it finds it, installs it, my mouse, and other USB devices without problems, until the next reboot and it all start over again.

If I simply uninstall DaemonTools, that doesn't fix the problem, because of the files
C:\Windows\System32\Drivers\SPTD.sys
C:\Windows\System32\Drivers\SPTDxxxx.sys (where xxxx=4 numbers that seem to change from system to system)

If I delete these files manually, and reboot, then the USB system works. However, Daemon TOols doesn't, because it needs these files to function.

I have even tried a fresh install, and then install just the SPTDinst X64, which you can find in the downloads section of DaemonTools. After a reboot, my USB devices are gone again. I do the remove as instructed by the site for SPTDinst X64, and reboot, and USB Devices are back.

It should be noted that flashing back to the previous bios version does fix this issue, so there is simply an incompitbility of the software with this bios version. However, this bios version fixes a lot of issues with this board, and I can't foresee going back just to be able to use this 1 software program, no matter how nice the program.

Have tried setting the Bios to USB 1.2 or 2, Highspeed or FullSpeed. Turning legacy support for USB on or off, and tried all the USB plugs on this board, to no avail. Hope this helps somebody program a fix. Thanks

David

I just did what you described:

DELETED - windows/system32/spdt.sys and VOILA! IT WORKED!

i installed Daemon Tolls Lite - and my Standard OpenHCD Host Controller STOPPED working.

i have XP x64 system - and this helped -

DT Lite needs to be checked from this - i thought i never would be able to fix this.

/Cheers and good luck all!