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tomnisani
19.06.2006, 11:58
OK so today suddenly I saw that DAEMON isn't working anymore for some reason. Anyway, I uninstalled it by deleting the file from system32\drivers because the original uninstall didn't work.

Now I'm trying to install. I click on "I Agree", then I'm asked about kernel debugger, and continue the setup. BUT then, it tells me that I have to restart my computer, and then the setyup will continue. After the restart, the setup starts from the beginning and doing the same ... restart and restart and restart.

What can I do ?
Thanks ...

Copytrooper
19.06.2006, 12:23
Which OS do you use?

tomnisani
19.06.2006, 16:14
Which OS do you use?

64 bit ...

Copytrooper
19.06.2006, 17:45
Check related thread in common problems and solutions forum then (as you were actually supposed to do before posting ;)).

tomnisani
20.06.2006, 10:30
Check related thread in common problems and solutions forum then (as you were actually supposed to do before posting ;)).

...
didn't help me. Any other solution ? or maybe you have the post with the solution for me ?

FordPrefect
20.06.2006, 12:17
You tried to uninstall patch KB914784?

Underheaven
20.06.2006, 14:14
...
didn't help me. Any other solution ? or maybe you have the post with the solution for me ?

What post did you read in the Common Problems and Solutions forum? You mentioned "didn't help me" but you didn't refer to what help you got or what steps you took that did not get a good result in the end.

Copytrooper was talking about the post called "After Update of XP x64 Edition Daemon Tools does not work anymore "

Semp
20.06.2006, 18:14
I've been having the same problem. Daemon Tools stopped working which I now know is because of the XP patch, but at the time I figured maybe some other stuff I'd been doing at the time had shafted the installation. I tried to uninstall but it said it couldn't find the program so, somewhat foolishly perhaps, I just deleted all the files.

Then I downloaded the latest 64 bit installer and I have the same problem as the OP. Installer reboots the machine, then upon Windows restarting, the installer loads from the start of the processes, asking to reboot, and on and on. Is this related to the XP kernal patch issue? Or is it something to do with the installer?

Copytrooper
20.06.2006, 20:24
Yes, that is also related to the problematic Windows update.

dirtyrobot
24.06.2006, 05:18
I've been having the same problem. Daemon Tools stopped working which I now know is because of the XP patch, but at the time I figured maybe some other stuff I'd been doing at the time had shafted the installation. I tried to uninstall but it said it couldn't find the program so, somewhat foolishly perhaps, I just deleted all the files.

Then I downloaded the latest 64 bit installer and I have the same problem as the OP. Installer reboots the machine, then upon Windows restarting, the installer loads from the start of the processes, asking to reboot, and on and on. Is this related to the XP kernal patch issue? Or is it something to do with the installer?

I have the same problem! I have uninstalled the problematic Windows patch (KB914784) but I still can't install the application. Any ideas?

robo1000
28.06.2006, 01:01
this is what i get
http://img46.imageshack.us/img46/9633/demonwtf3io.th.jpg (http://img46.imageshack.us/my.php?image=demonwtf3io.jpg)[/QUOTE]

AnalCobra
28.06.2006, 14:15
That's only a information message just press OK and go on with the installation.

jwhicks727
28.06.2006, 17:54
I have the exact same issue. After clicking "OK" on the information message, setup immediately says a restart is required to finish installation. After restarting, setup starts from the beginning again, displaying the same information message and restarting again.

I'd like to try uninstalling the patch, but none of the posts I've seen about it (including the one in common problems) describe how to do it. Can someone help me with this?

Interestingly, I have the same issue when trying to install Alcohol 120, only without the information message first. It just does the infinite restart loop. So maybe the information message has nothing to do with the problem at all?

Underheaven
28.06.2006, 21:52
I'd like to try uninstalling the patch, but none of the posts I've seen about it (including the one in common problems) describe how to do it. Can someone help me with this?
Are you using Windows XP x64 Edition or Server 2003 x64 Edition?

jwhicks727
28.06.2006, 21:58
Windows XP x64 Edition

Copytrooper
28.06.2006, 22:14
All latest Windows updates installed? Check related thread in common problems and solutions forum then.

jwhicks727
28.06.2006, 23:09
Check related thread in common problems and solutions forum then (as you were actually supposed to do before posting ).

All latest Windows updates installed? Check related thread in common problems and solutions forum then.

The "related thread" addresses an incompatibility issue between Daemon Tools and a Windows XP x64 update, and does not mention anything even remotely related to our problem with the restart loop that setup enters. You would have known this had you read our posts:

"didn't help me."

"Then I downloaded the latest 64 bit installer and I have the same problem as the OP."

"I'd like to try uninstalling the patch, but none of the posts I've seen about it (including the one in common problems) describe how to do it."

If you don't have anything to offer besides "check the related thread in common problems" (which is NOT related) why not just stop posting?

Copytrooper
28.06.2006, 23:49
The thread IS related, as the install problem is another symptom of the same patch, due to the so-called kernel patch protection.
Uninstallation of Windows updates should be done via control panel -> software add/remove; if not present there via their related uninstaller in Windows directory -> related patch folder -> spuninst directory -> spuininst.exe.
And watch your language - be happy you get free support.

Underheaven
28.06.2006, 23:56
jwhicks727 I agree with Copytrooper, you have symptoms of still having that patch installed.

fooboto
01.07.2006, 09:41
jwhicks727 I agree with Copytrooper, you have symptoms of still having that patch installed.

I went to add/remove programs, and the patch was not listed there...furthermore, this happened BEFORE i did any windows update....so no patch could've been installed.

suggestions?:confused: