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System freezes on Startup with DT 4.0x

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  • System freezes on Startup with DT 4.0x

    Hi!
    Operating System: WinXP SP2
    Burning Software: none
    Anti-virus Software: none
    DAEMON Tools Version: 4.0x
    I've had this problem on my system since i first tried DT 4.0x, 3.47 works perfect and stable.
    I thought it would solve itself on later versions, but with 4.08 the problem still exists :/
    To make sure it is not related to other software installed, i did a fresh clean installation of windows xp with sp2 and the latest patches available via windows update. The only drivers which are not from Microsoft are whql'ed Nvidia drivers and one for some AC'97 sound chip.
    I downloaded DT 4.08HE, installed it, and on first startup it freezes.
    Now i could spent the rest of the day watching this message..
    I have no f* clue.

  • #2
    Do you see anything in Device Manager then?
    Before you install DT please backup your setupapi.log file
    and delete it. After it hangs for a while eg (after 5 min) send your resulting setupapi.log to support.
    Also check system event log for any errors please.

    Comment


    • #3
      Originally Posted by VeNoM386 View Post
      Do you see anything in Device Manager then?
      No, nothing.. Daemon Tools freezes before it can add anything i guess
      Before you install DT please backup your setupapi.log file
      and delete it. After it hangs for a while eg (after 5 min) send your resulting setupapi.log to support.
      I didn't found any setupapi.log, where should i look for it?
      Also check system event log for any errors please.
      Nothing, except "failed to load sptd" after i pressed Esc during bootup to disable loading spdt.sys. Seems like SPTD1.38 and Daemon Tools were installed without any errors.

      Comment


      • #4
        Originally Posted by h3llf View Post
        I didn't found any setupapi.log, where should i look for it?
        In the Windows folder.

        Comment


        • #5
          windows file search.. no comment.
          i renamed the old one (last entry was about uninstalling DT 3.47) and uninstalled SPDT (with SPTDinst-v138-x86.exe remove) and then manually deleted Daemon Tools shortcuts and files.
          After installation of daemon408-x86.exe and a reboot the system hangs again, but no setupapi.log is created.
          What next?

          Comment


          • #6
            Please mail support@daemon-tools.cc regarding this problem with reference to this thread.
            Everybody be cool! You, be cool!
            They'll keep fighting! And they'll win!

            Comment


            • #7
              I have the same problem

              Helo,

              i have a laptop with the same problem!

              The System freezes when DT4.08 try to start.
              The freeze is on the same screen which the screenshot in the first post.

              Have anybody a answer to this problem?
              Please tell me!!!

              Thanks!!!

              Comment

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