Announcement

Collapse
No announcement yet.

New Customer User

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • New Customer User

    Hi, I decided to buy a serial and become a new customer. I heard that I can access a new forum and exclusive content. Iґm still waiting for the email with the serial, can u check that? Thanks.

  • #2
    Same here. According to this sticky we should send a pm to Netsoerfer but that's not allowed, I tried. Hope some admin will see this thread.
    BTW, my registration might have been a little chaotic, considering that the first payment (Hungarian VISA) was first reported to have failed by share-it, then I used another card (Japanese VISA), this time it succeeded. After a week, however, I received a mail from share-it that my first payment too was successful. To avoid having paid for registration 2x, I cancelled the first (problematic) one. Hope DT team did receive my money.

    Comment


    • #3
      DT team is too busy atm. Cant tell you why Hold your breath peeps, everything will be ok as soon as possible.

      Comment


      • #4
        We'll check what's going on.
        We apologize for any inconvenience.
        Everybody be cool! You, be cool!
        They'll keep fighting! And they'll win!

        Comment


        • #5
          Nothing happens, no news and no changes. I think DT Team have the sufficient time to give me customer privileges...

          Comment


          • #6
            hmm. definitley here goes something wrong. We will check this,
            nevertheless, we grant you access now.

            Comment


            • #7
              Thank you LocutusofBorg. I have my privileges now. Cheers !!!!

              Comment


              • #8
                I don't have customer access and I have waited 14 days. Would appreciate some feedback

                Comment


                • #9
                  Originally Posted by PostApoc View Post
                  I don't have customer access and I have waited 14 days. Would appreciate some feedback
                  Dude, same problem here.I purchased DT Pro 27.06.2007 and still got no customer tag.I PM-d admins-no luck, contacted after 10 days through disc-soft support ticket-still no answer.I would appreciate if someone answers our questions here.Anyone?
                  We are the Borg.Resistance is futile!

                  Comment


                  • #10
                    Originally Posted by DeeMon View Post
                    Dude, same problem here.I purchased DT Pro 27.06.2007 and still got no customer tag.I PM-d admins-no luck, contacted after 10 days through disc-soft support ticket-still no answer.I would appreciate if someone answers our questions here.Anyone?
                    Still wating too

                    Comment


                    • #11
                      Locutus is ill, some guy in holidays. He mentioned in another
                      thread he take care of it next days

                      Comment


                      • #12
                        I am still waiting.Is there any particular reason why am i not granted customer status even after almost one month from purchase day?
                        Would appreciate some feedback on this.
                        We are the Borg.Resistance is futile!

                        Comment


                        • #13
                          I too haven't got access to the customer forum. Bought my license 26-06-2007.

                          Comment


                          • #14
                            The same thing comes to me, bought it at 30th june. Still waiting. They should optimize the communications between the reseller and the board.

                            Comment


                            • #15
                              Same problem here, although I already posted my case in a thread and wrote an e-mail to Locutus. But so far, I have not recieved an answer. Would be nice, if someone could clear things up for me.
                              My post had the title "Am I a Customer", if someone wants to look, at hat I wrote about my case.

                              Comment

                              Working...
                              X