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tormen
09.12.2002, 19:41
Hi.

I am trying to install daemon tools v3.26 under windows xp NOT sr1.

But it fails with the (famous) last words:

Error 25001. Device setup error: code -536870377. Contact your support personnel.

In the past it failed once with the following message:

Error 25001. Device setup error: code 25006. Contact your support personnel.


If I may provide you some more information about my system... just ask for!


Greetings,

tormen.

tormen
09.12.2002, 19:49
The information you want to have in a bug-report:

The bug/problem (obviously)
o.k. - see above!

Operating System and any major updates (service packs, etc...)
o.k. - see above!

Version of Daemon-Tools
o.k. - see above!

ALL burning software or other cd emulation software
FORGOTTEN: Nero v5.5.19, Feurio v1.63

Have you or are you running easy cd creator?
FORGOTTEN: NEVER!

Thats it.

SwENSkE
10.12.2002, 17:40
Did you have any software/services running in background during install (especially virus scanner)??

dazzle
10.12.2002, 18:54
I also have this problem with 3.26

tried to install it in win .net rc2, same error as you got.

3.23 installs perfectly so you might want to try that one
.

TheAfterParty
11.12.2002, 22:29
I too get the error, but with a different code:

Error 25001. Device setup error: code 25004

I upgraded to 3.26 from 3.16. Since then I have not been able to get D-tools installed. During the 3.26 installation the machine is restarted. At the end of the restart WinXP does an auto-reboot. At the end of that reboot the "new hardware" wizard wants to install drivers. Doing so results in another auto-reboot. Meanwhile the 3.26 installer gives me a 25006 device setup error code.

I then tried other versions (3.23, 3.20 and finally 3.16) but none worked. I still do not have my old setup back. I believe that something went wrong in the uninstallation of 3.16. Is there a way to do the installation manually?

I use WinXP corporate, WITHOUT sp1
I have Nero 5.5.9.9 and CDRWin 4.0A installed
I had Virtual CD4 installed, but removed it (to the best of my knowledge)
I have not used easy cd creator, nor can I find any reference to it on my machine
I am NOT running anti-virus or firewall software


Thanks in advance!