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NeuromancerLV
14.07.2008, 05:34
I bought DT with a year of free upgrades on 1-23-08. I have upgraded my license key several times in the past by hitting revoke and then upgrade on the DT site. This time, after revoking my key, hitting upgrade takes me to a credit card payment page!!! I already paid for a year, and it's barely been six months. Can one of the moderators help me out?

Underheaven
14.07.2008, 07:22
Login (https://www.disc-soft.com/login) to your account then send a message and include a link to this forum thread.

https://secure.disc-soft.com/sendmsg

NeuromancerLV
14.07.2008, 09:02
Login (https://www.disc-soft.com/login) to your account then send a message and include a link to this forum thread.

https://secure.disc-soft.com/sendmsg

Done. The link I sent was http://www.daemon-tools.cc/dtcc/f19/year-long-license-only-lasts-6-months-21683/

Thank you for responding, Underheaven. I figured with this being a weekend I wouldn't get a response until Monday. Cool beans.

dstech
14.07.2008, 09:22
24-01-2008 you've upgraded DT Pro last time (to v4.12.0220) while you've initially bought DT Pro at 27-06-2007

So obviously your Free Upgrade period expired 27-06-2008.

Underheaven
14.07.2008, 10:55
I would like to add the good thing (in my mind) is you can use v4.12.0220 for an unlimited amount of time, the only thing that would have ran out are the updates for newer versions.

Goenk
14.07.2008, 11:01
Hi at all

Maybe it would be a great idea to state the expiry date for updates directly at the license site, next to the license key. is this possible?

Regards
Goenk

NeuromancerLV
15.07.2008, 06:34
I'm sorted now. I thought that 1-23-08 was my purchase date but it was my last upgrade date. Thanks to Underheaven and dstech for the fast response.