PDA

View Full Version : My Purchases page



dzjepp
02.08.2008, 04:33
Hi,

The "My Purchases" page only allows me to download DT Advanced Pro 4.30.0301. It does not show me the updated version at all, DT Advanced Pro 4.30.0302

I've revoked the license etc. to try to get the latest version, but the download only points to 4.30.0301

Any suggestions

Jito463
03.08.2008, 02:50
Did your subscription expire, perchance? When did you purchase DT Pro?

By the way, you should get your Customer tag sorted so you can view/access the Customer section of the forum.

dzjepp
03.08.2008, 16:42
I bought it in May of this year.

How do I add myself to the "customer tag"?

I'd like to access those customer only forums.

Thanks

SUPPORT4
04.08.2008, 13:28
Hello dzjepp. Please, let us know your e-mail address you used to buy DTPro software. You can write it to PM together with this topic link.

dzjepp
06.08.2008, 17:19
Hi SUPPORT1,

I sent you a message in your profile with my email, any updates?

Thanks

SUPPORT2
07.08.2008, 14:13
@dzjepp
As you can see, customer tag was added for your forum account :)
What about the initial problem?
In case you revoked your license, are you able to click Upgrade button to upgrade your license to the latest DTPro version 4.30.0302?