View Full Version : AVG sas VIRUS Win32 Heur

10.04.2009, 20:10
Hi i am very disapointed i upgradet my deamon pro advance to version 305

and now i can not start the aplication avg says virus in dtprohelp.exe when closed avg nothing happens when i start deamon or deamon agent

i paid 39 euro and now i cant use the program

why can i not use the 304 befor 305 never never have problems with deamon

i try to install 304 install program says wrong serial

but i have paid for this grrrrrrrrrrrr. that not user friendly

10.04.2009, 20:12
I'm having the exact same issue.

10.04.2009, 20:16
Not a real DT bug, just a false positive by AVG.
Set setup and dtprohlp.exe to exclusion list. Should work then (after reinstalling with disabled AVG).
I contacted AVG so they can release updated antivirus definitions.

Regarding 304. You upgraded your license to 305 and therefore 304 isn't working anymore.

10.04.2009, 21:15
how to do this: Set setup and dtprohlp.exe to exclusion list

i have installed with closed avg still not working

thanks for quick anwser not work for me

10.04.2009, 21:43
Tools -> Advanced Settings -> PUP Exceptions
and Resident Shields -> Exceptions

There add install folder (e. g. c:\program files\daemon tools pro) and DTProHlp.exe.

Just tested myself, without exceptions adding i get File Corrupted. With exceptions everything works.

10.04.2009, 23:34
Yepp it works or

Dankeschön es funktioniert guter schneller support Super

11.04.2009, 03:01
AVG replied:

Unfortunately, the current virus database version may detect the
mentioned virus on some legitimate applications. We can confirm that
it is a false alarm. We would like to inform you that the false
positive will be removed in the next Definitions update. Please update
your AVG and if a new Definitions update was downloaded, check whether
the file is still detected.

11.04.2009, 18:10
Just checked with AVG, they fixed it :)