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Zipgun
24.10.2009, 22:50
I may have posted this in the wrong forum.. Bug report forum. Mods please delete the extra thread. thanks.



Hello,

Been using DT forever, but just recently when loading an image, within windows it

crashed with an "Irql not equal or less" BSOD and does so on each subsequent reboot.

The only way back into the OS is by stopping the SPTD driver from loading in

safemode.

Been using the latest DTPro and SPTD (from Duplexsecure). I have also tried reverting

back to early versions of DT and sptd but no dice.

Here is my latest minidump
Download Mini100909-01.dmp (http://www.filefront.com/14786359/Mini100909-01.dmp)
or
Download Mini100909-01.dmp from FileFactory.com (http://www.filefactory.com/file/a060h6c/n/Mini100909-01_dmp)
Thanks in advance.

Blazkowicz
24.10.2009, 23:00
Try updating/downgrading (several versions) your ATI graphic card drivers.

Debugging Details:
------------------


FAULTING_THREAD: 86002618

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0xEA

PROCESS_NAME: ati2evxx.exe

LAST_CONTROL_TRANSFER: from a7c97844 to bf0a5599

STACK_TEXT:
a7c977d8 a7c97844 bf819860 00000001 bf08019b ati2cqag!_NULL_IMPORT_DESCRIPTOR <PERF> (ati2cqag+0x40599)
WARNING: Frame IP not in any known module. Following frames may be wrong.
a7c977dc bf819860 00000001 bf08019b 0026d019 0xa7c97844
a7c97844 00000000 e24b7000 e24b73c0 92f58380 win32k!EngSaveFloatingPointState+0x2

Zipgun
25.10.2009, 01:28
I reverted to near 10 previous drivers, used ati driver clean tools and driver cleaner pro, between changes and still got the same result. I even tried it with just the intel onboard graphics, no ati drivers or software at all and got the same error.

Ive tried mailing Duplux support as well but all their emails get a "Mail System Error - Returned Mail"

Any other ideas?

Thanks again for the reply, I really appreciate the help