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  • Installer not working

    Operating System: Win 2000
    Burning Software: Nero 5.5
    Anti-virus Software: Trend Microdata
    DAEMON Tools Version: 3.46

    The installer stops with :
    "The Installer was interrupted before DAEMON Tools could be installed...."

    In the logfile looks everything fine, until this message:
    ": DaemonFindRelatedProducts. Return value 3.",
    a working installation on an other workstation returns value 1.

    What is the problem?

    Greets
    Christian

  • #2
    Operating System: Xp Pro
    Burning Software: Nero 6
    Anti-virus Software: NOD
    DAEMON Tools Version: 3.46

    Hmm, i don't have any list of what that error means, but could be that installer don't have permission to file system to check for other instances of D-Tools installed or running, are you logged on as administator? often common problem that people are not!
    On first day god created universe...on last day humans will destroy it!

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    • #3
      I'm normal Administrator on this workstation.
      The windows installer had until now no problem whatsoever.

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      • #4
        Found it:

        There was a problem with the DCOM Configuration.
        The Default Access Permission wasn't set correct.

        More information in the Microsoft knowledgebase : KB 819800.
        Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

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