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  • License problem with installation

    i've had DT Pro Standard installed on an XP machine for just over a year. now need to install it on a new Windows 7 box but it is complaining about the license.

    i revoked the instance installed on XP and tried to install v4.40.0311 as a new instance on Windows 7. after entering the serial number i get a dialog box that states, "Free upgrade period expired. Prolong free upgrades period to install this software version."

    okay, so i understand that free upgrades were only for a year but i have had 4.40.0311 for over six months. i am not trying to install a version that was released after my free upgrades period expired. i have paid for this version. how could i possibly not be allowed to use it any more?!

    please tell me how to fix this. thanks.

  • #2
    Please change your email address here in the forum to the one over at disc-soft.com, so we can check the account.

    Also are you sure you downloaded the correct version?
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

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    • #3
      i have changed my e-mail address.

      yes, it is the correct version. i downloaded it through secure.disc-soft.com so it would only allow me access to the version i had paid for (Pro Standard).

      and in terms of it being a version number that was released during the 12 months i had paid for, i am also sure. i saved the .exe locally and the date stamp on it is still 16th November 2010.

      thanks for the help.

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      • #4
        I just checked your license and it is valid up to version 4.36.0309.

        License expired on 07-Jun-2010.
        Make something idiot proof, but then they just make a better idiot
        Peace Through Power

        Comment


        • #5
          thanks Blazkowicz. that clears it up then!

          my bad. i was sure i hadn't had it as long as that. and who knows why i was able to install and run 4.40 for all that time?

          anyway, doesn't matter. i will cough up for a new license. thanks again for the help.

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