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View Full Version : Can't uninstall Daemon Tools Pro



zalex
29.07.2011, 08:37
When I try to uninstall I get a blue screen and then my computer restarts. Please help!:(

I have uploaded the Minidump file
MEGAUPLOAD - The leading online storage and file delivery service (http://www.megaupload.com/?d=K9457R7H)

Thanks

Sway
29.07.2011, 09:26
Follow these steps:

1. Download SPTD setup from DuplexSecure - Downloads (http://www.duplexsecure.com/en/downloads).
2. Run downloaded file and click Uninstall to uninstall SPTD driver.
3. Reboot.
4. Uninstall DAEMON Tools.

Blazkowicz
29.07.2011, 14:16
BSOD seems to be caused by PxHelp20.sys. Try to remove it.

Terramex
29.07.2011, 15:03
@zalex

Try to remove it......e.g. this way: The ImgBurn Functions - ImgBurn Support Forum (http://forum.imgburn.com/index.php?showtopic=6392&st=0&p=100038&#entry100038)

Later you probably have to reinstall the app which installed that filter driver to make it completely functional again - if required.

zalex
29.07.2011, 16:08
Follow these steps:

1. Download SPTD setup from DuplexSecure - Downloads (http://www.duplexsecure.com/en/downloads).
2. Run downloaded file and click Uninstall to uninstall SPTD driver.
3. Reboot.
4. Uninstall DAEMON Tools.

Thanks for trying to help. Unfortunately this didn't resolve the problem.

zalex
29.07.2011, 16:16
@zalex
...e.g. this way: The ImgBurn Functions - ImgBurn Support Forum (http://forum.imgburn.com/index.php?showtopic=6392&st=0&p=100038&#entry100038)

Later you probably have to reinstall the app which installed that filter driver to make it completely functional again - if required.

Hi, I'm not exactly sure how I'm supposed to remove this file..
<< not a computer expert, haha

Blazkowicz
29.07.2011, 17:21
Search for mentioned sys file, rename it and restart your computer.