Announcement

Collapse
No announcement yet.

dtsoftbus01.sys causing issues with Backup Exec 2010 R3

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • dtsoftbus01.sys causing issues with Backup Exec 2010 R3

    Howdy,

    I recently installed Daemon tools to mount an iso temporarily under windows server 2008 R2. It has now been uninstalled however I am now having issues with backup exec and the exceptions it is causing during Full backups.

    Click image for larger version

Name:	backupexec.PNG
Views:	1
Size:	11.8 KB
ID:	194121

    Can anyone shed any light on this?

    Cheers

  • #2
    Have you used a portable installation of DAEMON Tools ?
    If not, have used the standard uninstall routine of DT ?

    I reckon the warning occurs because HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\servic es\dtsoftbus01 is still present.
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

    Comment


    • #3
      Hi Terramex,

      Thank you for the prompt reply. unfortunately that Key does not exist in my registry.

      The program was uninstalled using "Programs and Features"

      There are however the following keys in registry containing the "dtsoftbus01"

      HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Cl ass\{9D3039DD-CCA5-4B4D-B33D-E2DDC8A8C52E}\Class\ dtsoftbus01 (String)

      HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Cr iticalDeviceDatabase\root#dtsoftbus01


      Thanks

      Comment


      • #4
        Both are "normal" leftovers after uninstalling DT lite.
        Today i've deleted both on two Windows 7 systems without afterclap.
        The Class key though seems to be only deletable offline:
        Regedit as offline Registry editor

        Hope that solves the exception issue.
        I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

        Comment


        • #5
          Hi Terramex,

          Thank you very much for the suggestion.

          I shall give it a go and let you know.


          Thanks

          Comment

          Working...
          X