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View Full Version : Blue Screen When uninstalling or updating daemon tools lite (0x0000003b)



briant
08.05.2012, 23:29
Hello, I am trying to update Daemon Tools Lite, However when I update I get a blue screen. When I try to uninstall, blue screen. I have tried sfc /scannow, but that detects no problem. I have looked arround for a solution but have yet to find one that is related to my log and daemon tools. Here is a link to the logs (http://dl.dropbox.com/u/2999227/Blue%20screen.zip). Please help.

Terramex
10.05.2012, 16:28
Install ImgBurn 2.5.7.0 (http://www.imgburn.com/index.php?act=download). During ImgBurn setup untick the "Ask Toolbar" checkboxes.
Run ImgBurn, open Tools dropdown menu -> Filter Driver Load Order...
Now highlight PxHlpa64.sys and click "Remove Selected Filter", close ImgBurn, reboot.
Now try to update/uninstall DT lite.

briant
12.05.2012, 00:05
Thank you, Worked Perfect. Also, what is PxHlpa64.sys? I read it belongs to sonic solutions. But, How did it get installed on my computer, and why did it start screwing up Daemon Tools?
Again Thanks.