Announcement

Collapse
No announcement yet.

Error 1500

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Error 1500

    when I add a virtual device I get the error 1500 or sometimes the window stays "adding virtual device" and never takes off, windows 7 32bit use

    use google translator

  • #2
    Please attach or share your zipped "C:\Windows\inf\setupapi.dev.log" file.

    Also please try this Microsoft FixIt solution, reboot
    Your CD or DVD drive can't read or write media

    If the FixIt can't find/fix problems please attach/upload a zipped Autoruns arn file (no installation required).
    Additionally, please download this tool: http://www.bustrace.com/downloads/devfilter.exe
    Run it, highlight your optical drive on the left, then highlight upper/lower filters on the right.
    Which filters are installed on your system ?
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

    Comment


    • #3
      here are the files and this is what shows me the devfilter.exe:
      -------------------------------------------------- -
      Filter Driver Load Order Professional software bus analyzers, USB, SCSI, iSCSI, SAS, ATA, ATAPI, Fibre Channel, and more!
      -------------------------------------------------- -

      Upper Filter Drivers: No Upper Filter Drivers Specified for this device.
      Device Object: HL-DT-ST DVD-RAM GH40L ATA Device
      Lower Filter Drivers: No Lower Filter Drivers for this device Specified


      thank you very much to respond
      Attached Files

      Comment


      • #4
        Would you please also contact the official first level support with reference to this thread:
        Contact Technical support - Disc Soft store

        I'm a little bit confused that the autoruns file shows the GEARAspiWDM CD/DVD filter,
        but it's not listed in the Filter Driver Load Order tool.

        Do you have GEARAspiWDM (or the like) in the Add or Remove programs list ? If so, uninstall and try to add a device in DT.
        If not, please uninstall DT&SPTD, reboot and use this installer: Driver updates - GEAR Software
        Reboot and then right away uninstall the GEAR driver, reboot, reinstall DT&SPTD.

        If that doesn't help please try this Microsoft FixIt solution, reboot
        [URL="http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us"]Your CD or DVD drive can't read or write media

        Maybe it's also worth a try to temporarily disable all non-Microsoft services to narrow down a possible conflict.
        http://support.microsoft.com/kb/929135/en or https://support.steampowered.com/kb_...8043-EUJN-5239
        Also temporarily uninstall Virtual CloneDrive and WinCD Emu.
        Last edited by Terramex; 05.07.2012, 16:58.
        I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

        Comment

        Working...
        X