Announcement

Collapse
No announcement yet.

Error while installing DT Lite on Windows8.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Error while installing DT Lite on Windows8.

    Hi every1,

    I've got a problem, which is unability to install DT Lite on my Windows 8. What is strage, is that on previous installation of this system, I've got no problem with such thing.

    The problem occures on "updating virtual drives" part of installation - it just crushes, with standard Windows error message. After that I'm unable to uninstall DT - I have to delete files and then uninstall it from settings panel.

    Anybody knows the case? It is related with some drivers conflict?

    My laptop's hardware:

    Lenovo Y580
    i7 3630QM @ 2.4GHz
    8Gbit RAM
    1TB HDD Space
    Geforce 660M GTX

    Thank You all in advance,

    W.

  • #2
    Hallo, and welcome to the forums.
    Which DT lite version ? Latest one ?
    Which Windows 8 version exactly ?
    Originally Posted by Wiscoo View Post
    ...it just crushes, with standard Windows error message.
    Which error message exactly ?

    Have you done a complete manual uninstallation as described here: Removing DAEMON Tools Lite manually | daemon-help.com

    Please attach or share your zipped "C:\Windows\inf\setupapi.dev.log" file.
    Also please attach/upload a zipped Autoruns arn file (no installation required).
    Additionally, please download this tool: http://www.bustrace.com/downloads/devfilter.exe
    Run it, highlight your optical drive on the left, then highlight upper/lower filters on the right.
    Which filters are installed on your system ?
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

    Comment

    Working...
    X