unable to mount image. unable to open file in kernel mode

[ben_fd]

Operating System: w2k srv sp2
Burning Software: -
Anti-virus Software: mcafee virus scan enterprise 7.1
DAEMON Tools Version: 3.29

Hello,

we've installed the daemon tools on two of our servers. On most servers the daemon tools run fine. But there we got an error message like "unable to mount image. unable to open file in kernel mode" if we try to mount a image. We've tried several versions of daemon tools but all versions show the same error message. Where could be the reason for this behavoir?

Greetings

Ben :oops:

[JariK-Tietomedia]

Operating System:
Burning Software:
Anti-virus Software:
DAEMON Tools Version:

Try upgrading to SP4 and cleaning invalid device entries with the DEVMGR_SHOW_NONPRESENT_DEVICES trick.