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cereal_2
15.09.2004, 05:35
Operating System: Windows XP
Burning Software: Nero
Anti-virus Software: Norton
DAEMON Tools Version: Latest as of Sept 13th

I've looked all oveer these forums. But all the threads say to either reinstall, uninstall/reinstall, or remove star(something) which I don't have because I ran the installer.

Both Daemon tools and Alcohol crash my system when I try to install them.

Daemon tools always crashes with about |-| <-- that much progress left, and after I restart I get a PnP Bios Extension found, and xp tried to install drivers for it, if I try to update drivers for it it crashes just like the install. Is there anyway aroud this? Please Help!!


Sony 1.6Ghz
756MB Ram
Windows XP
Geforce 440SE

FallenOne666
15.09.2004, 06:46
Operating System: Win Xp
Burning Software: Nero
Anti-virus Software: Mc Afee
DAEMON Tools Version: Had 3.33

I'm having the same problem. It restarts too. I thought it might've been SP2 for XP, so I unistalled that and no luck.

Copytrooper
15.09.2004, 11:01
Both of you please check if you've minidump in Windows\Minidump folder related to those crashes, if so send newest file to support@daemon-tools.cc with reference to your post in this thread!
Meanwhile check the thread about BSOD in SCSIPORT.SYS in our common problems and solutions forum - maybe it helps to fix your problems.

cereal_2
15.09.2004, 16:35
No I tried doing what was suggested in the BSOD in SCSIPORT.SYS thread.

Also windows doesn't have a minidump for today, the newest one is from back in June. Is there a way to turn on the minidump reporting thing?

Copytrooper
15.09.2004, 16:43
If you've minidump in Minidump folder, it seems active ...

cereal_2
15.09.2004, 17:42
It appears, that it's no longer active since there's no new minidump logs?

Copytrooper
15.09.2004, 18:39
In system properties -> advanced -> startup and recovery -> check if "Write Debugging Information" is set to minidump (64kb); while you're there disable the "Automatically reboot" option ;)

cereal_2
15.09.2004, 18:50
Okay I disabled Automatic Reboot, but the "Write an event to the System Log" was already enabled.

Copytrooper
15.09.2004, 18:53
Minidump is not system log! It's debugging information ;)

cereal_2
15.09.2004, 19:01
oh, that's on too, the Small Memory Dump (64k).

Turning off auto reboot helped alot, I actually got a trusty Win2000 style BSOD. But the error was wierd. I said there was a problem with siwah.sys

I did a search of system and hidden files and didn't find anything. looked for just siwah* siwah.* I'm stumped even more than before. How can a file siwah.sys cause a problem when it's not there?

cereal_2
15.09.2004, 19:22
Okay, I went to the dos prompt and tried deleting siwah.sys, access denied, I went into safemode, and then terminated explorer.exe and ran cmd from there and deleted siwah.sys (whatever the hell is it).

I also found a prefetch file for siwahl.exe so I deleted siwahl.exe from the system32 dir also and presto!! Both Daemon and Alcohol work now!! Woot! Thanks to Copytrooper for telling me how to disable the auto reboot so I could see the problem :)

Development
20.09.2004, 10:42
What kind of software are these files from?

remortal
21.09.2004, 17:19
Operating System: Windows XP
Burning Software: Nero
Anti-virus Software: Norton
DAEMON Tools Version: 3.46

please help me...im using D-Tools v3.46.0

i also has the similar problem. i have uninstalled D-Tools but the PnP Bios Extension is still there and i cant delete it. It says "The drivers for this device are not installed. (Code 28). To reinstall the drivers for this device, click Reinstall Driver."

i also cant re-install D-Tools. It says "Some driver has invalid name or conflicts with other file in system."

what should i do??

Copytrooper
21.09.2004, 17:26
Check thread about error 25002 in common problems and solutions forum.

remortal
22.09.2004, 02:22
yup ive follow those steps from that thread. i have deleted everything but left with PnP Bios Extension. everytime i want to uninstall it, my computer crash.