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windows failing to mount virtual drive after reboot, cant uninstall

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  • windows failing to mount virtual drive after reboot, cant uninstall

    I dont use daemon tools often so I dont remember what version I was updating from, but I was trying to update to the latest version, as when I opened daemon tools it said I had an update. I updated the system and when it asked me to reboot, I told it no as I was in the middle of doing something else and would reboot when I got a chance. About 20 min after that I rebooted the system and when I got back into windows it did the normal I found new hardware sound then immediately did the unmount hardware sound. I first I thought I had a loose USB cable but after checking my cables I noticed that daemon tools did not load the virtual hard dvd drive. So after trying to get daemon tools to even load. (it doesnt even start anymore)

    I decided to just uninstall the program and start over. But when I went to uninstall the uninstaller crashed. I then went and redownloaded the latest version thinking that maybe the setup program would let me uninstall daemon tools but it also crashes. I also tried just doing the reinstall and that crashes out as well during the uninstall. I then went into windows safemode and tried both but they also crashed and failed to uninstall.

    This is getting very annoying as windows keep trying to mount a broken driver that I cant find or stop it from mounting it. Please help before I go insane from the windows sounds and the slight hang that windows does as it tries to mount the broken virtual drive.

  • #2
    Hallo, and welcome to the forums.
    Please first try to remove DT lite & SPTD manually: Removing DAEMON Tools Lite manually | daemon-help.com

    If it still crashes during next install:
    1. Run DebugView (Download)
    2. Reproduce the crash --> you will get a trace log in DebugView.
    3. Save the trace log to *.log file and upload or attch it zipped
    Last edited by Terramex; 20.11.2013, 19:41.
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

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    • #3
      Thank you for the help. I was able to get daemon tools uninstalled and reinstalled with the latest version.

      it didnt fix my driver issue but that was my mistake, I did have a usb device that was acting up

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