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drivetheory
15.09.2016, 22:35
am missing something...

upgraded from DT Pro 6 to DT Pro 7

virtual drive went corrupt.

uninstalled DT Pro 7

uninstalled SPTD

cleared out
%ProgramData%\DAEMON Tools Pro\
%AppData%\DAEMON Tools Pro\

rebooted, reinstalled both

checked Windows Event Viewer, saw something that made me very sad...


Log Name: System
Source: ACPI
Date: 2016-09-15 16:25:58
Event ID: 6
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SLAVE
Description:
IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 1, function 0. Please contact your system vendor for technical assistance.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ACPI" />
<EventID Qualifiers="49157">6</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-09-15T20:25:58.600505300Z" />
<EventRecordID>84343</EventRecordID>
<Channel>System</Channel>
<Computer>SLAVE</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>IRQARB</Data>
<Data>1</Data>
<Data>0</Data>
<Binary>000000000400300000000000060005C0000000000000000000 000000000000000000000000000000</Binary>
</EventData>
</Event>

screenshot attached

ideas?

drivetheory
16.09.2016, 02:55
can't edit original post..

wanted to add that I read this page:
https://support.microsoft.com/en-us/kb/930062

and that my motherboard is an ASRock X99 Extreme4

SUPPORT1
16.09.2016, 14:26
Hello,


Unfortunately, the screenshots are too small to see the error messages. If you have Vista, SPTD boot log is needed. Use the dropbox link to download the archive with logger and description how to use it - https://www.dropbox.com/s/ycggynt5284a7qo/BootSPTD.rar?dl=0.

drivetheory
16.09.2016, 21:55
for some reason the screenshot got reduced in resolution when I added it as an attachement. changed from png to jpg and re-uploaded

Am also not running Windows Vista, am currently running Win7 Ult. SP1 (x64) my apologies for not specifying this previously. yeah, the microsoft kb page references vista but that's the error message verbatim on that kb page...

will get boot log a post back with results

EDIT: trace log attached.
ran startboot.bat, rebooted, attempted to add 1 IDE Drive via daemon tools, rebooted, ran stopboot.bat, zipped & attached file etl file.

SUPPORT1
19.09.2016, 13:43
Hello,

Thank you for logs. We contact you ASAP!

SUPPORT1
21.09.2016, 17:40
Hello,


We checked the log. We find Target driver name is \Driver\iaStorA, which is Intel raid controller. The SPTD doesn't support Intel raid controller. This is the cause of the problem.

Terramex
23.09.2016, 11:37
What is your current SATA controller mode ?
AHCI or RAID/Intel Smart Response Technology ?

drivetheory
24.09.2016, 01:55
no RAID anywhere, just AHCI. see attached screenshot

Terramex
29.09.2016, 09:14
Have you tried to use the standard Microsoft AHCI driver instead ?

Uninstall Intel Rapid Storage Technology and reboot.

If that doesn't solve the issue you can reinstall the Intel Rapid Storage Technology package again ...or just manually point to the attached folder in device manager.