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themike
23.01.2005, 20:41
Operating System: WindowsXp-SP2
Burning Software: nero6
Anti-virus Software: Nod32
DAEMON Tools Version: 3.47

Hi All,

I Have A Problem Installing The New Version Of Daemon Tools..

In The First Time I am Run The Install all Seems to By Normal!
But My PC Are Shut Down!

Then I Remove The Program And Try To Install Again..
And I Have A Error..

Picture Of The Error:
http://www.webkey.biz/dd347.JPG

Picture From My Computer:
http://www.webkey.biz/dd3473.JPG

I Am Delete From The Device Menager The "Pnp" Like Its Have Been Writin In The Forum..To Get Rid The Virtual Drive After Deleting The Daemon Tools..And Still I Have The Error..

Please Help..

Copytrooper
23.01.2005, 21:25
Regarding the crash check if you've minidump related to it, if so send newest file to support@daemon-tools.cc with reference to this thread.
Regarding error 25002 check related thread in common problems and solutions forum, reboot after the procedure.

themike
24.01.2005, 12:46
What I Need To Do?
Sorry My English Is Not "The Best" So Please Repeat What You Said..

Copytrooper
24.01.2005, 13:27
Take a look into Windows\Minidump folder and send newest file (should be around 64kB only) to support@daemon-tools.cc with reference to this thread.
Check common problems and solutions forum to solve error 25002 -> there's a sticky thread about that error and how to solve it. You MUST reboot after the mentioned procedure.
DO NOT re-install Daemon Tools! We'll check minidump first. :idea:

Copytrooper
29.01.2005, 15:06
You've well known problem with Starforce drivers. Check thread about BSOD in SCSIPORT.SYS in common problems and solutions forum.