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View Full Version : Device Setup Error: Code 25057. Everything tried...



k0niak
06.05.2005, 13:42
Operating System: Windows XP sp2
Burning Software: Nero
Anti-virus Software: None
DAEMON Tools Version: 3.47

Hi,

My Computer:
ADM XP 3000+
MSI-6702E
Windows XP SP2
S-ATA drive

I'm trying to install Daemon Tools 3.47 on my PC and run in to the following error message:
Device setup error: Code 25057 (0x61E1), 2 (0x2). Contact your support personnel

When checking "Device Manager" (before clicking "OK") I can see the "PnP BIOS Extension", not Working Correctly. Properties reveals this is the file c:\windows\system32\drivers\d347bus.sys.

Reading this Forum I have found the tested the following solutions without solving the problem:
- Modifying BOOT.INI to use /execute
- Modifying BOOT.INI to use /NoExecute=AlwaysOff
- Modifying the name of the drivers (Ex b347/p347, etc)
- I have not modified ANY OS-files (ie EXE-files)

Please help me solve this problem!

Thank you.

Koniak

k0niak
06.05.2005, 13:43
The eventlog reveals the following two errors:

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Date: 2005-05-06
Time: 15:26:19
User: GARURUMON\Administrator
Computer: GARURUMON
Description:
Product: DAEMON Tools -- Error 25001. Device setup error: code 25057 (0x61E1), 2 (0x2) . Contact your support personnel.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 33 44 45 44 33 41 37 {3DED3A7
0008: 32 2d 36 31 41 38 2d 34 2-61A8-4
0010: 42 38 37 2d 39 38 41 35 B87-98A5
0018: 2d 45 46 30 42 43 38 30 -EF0BC80
0020: 33 38 41 41 30 7d 38AA0}


================================================== =


Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date: 2005-05-06
Time: 15:26:21
User: GARURUMON\Administrator
Computer: GARURUMON
Description:
Product: DAEMON Tools -- Installation failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 33 44 45 44 33 41 37 {3DED3A7
0008: 32 2d 36 31 41 38 2d 34 2-61A8-4
0010: 42 38 37 2d 39 38 41 35 B87-98A5
0018: 2d 45 46 30 42 43 38 30 -EF0BC80
0020: 33 38 41 41 30 7d 38AA0}

k0niak
06.05.2005, 13:46
Information from setupapi.log:

[SetupAPI Log]
OS Version = 5.1.2600 Service Pack 2
Platform ID = 2 (NT)
Service Pack = 2.0
Suite = 0x0100
Product Type = 1
Architecture = x86
[2005/05/06 15:19:04 1128.173]
#-198 Command line processed: C:\WINDOWS\System32\MsiExec.exe -Embedding 7D548E19933396A7DC8618F1DDD5293B M Global\MSI0000
#I060 Set selected driver.
#-019 Searching for hardware ID(s): root\d347bus
#I022 Found "root\d347bus" in c:\docume~1\admini~1\locals~1\temp\inf9.tmp; Device: "PnP BIOS Extension"; Driver: "PnP BIOS Extension"; Provider: "Generic"; Mfg: "(Standard system devices)"; Section name: "INST".
#I087 Driver node not trusted, rank changed from 0x00000000 to 0x00008000.
#I023 Actual install section: [INST.NT]. Rank: 0x00008000. Effective driver date: 08/22/2004.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [INST] in "c:\docume~1\admini~1\locals~1\temp\inf9.tmp".
#I320 Class GUID of device remains: {4D36E97D-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "ROOT\SYSTEM\0003".
#E360 An unsigned or incorrectly signed file "c:\docume~1\admini~1\locals~1\temp\inf9.tmp" for driver "PnP BIOS Extension" will be installed (Policy=Ignore). Error 0xe000022f: The third-party INF does not contain digital signature information.
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [INST.NT.Interfaces] from "c:\docume~1\admini~1\locals~1\temp\inf9.tmp".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "ROOT\SYSTEM\0003".
#E360 An unsigned or incorrectly signed file "c:\docume~1\admini~1\locals~1\temp\inf9.tmp" for driver "PnP BIOS Extension" will be installed (Policy=Ignore). Error 0xe000022f: The third-party INF does not contain digital signature information.
#I163 Device not started: Device has problem: 0x27: CM_PROB_DRIVER_FAILED_LOAD.
#I121 Device install of "ROOT\SYSTEM\0003" finished successfully.