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hänk3
05.06.2005, 13:48
Operating System: xp
Burning Software: Nero
Anti-virus Software: Norton ANtivirus 2005
DAEMON Tools Version: 3.47

When I shall install daemon-tools a "error-message" popups. See the link:

http://www.imagehosting.us/?id=511530&type=viewpic

The reason I uninstalled D-tools in the first way was that it said a file was missing. But after I had uninstalled it I found out that it had worked if I started the program "Anti-Blax".
After I had uninstalled D-tools I should install the new version of D-tools but then I got the "error-message".
I thougt it was beacuse "Anti-Blax" so I uninstalled it too.

But it didn't help. I have now read the help-page and done this:

UNINSTALLATION (Recommended):

Click Start
Select Settings
Click Control Panel
Double-click on Add/Remove Programs
Scroll and click on DAEMON Tools
Click Remove

(After done the automatic uninstallation I got same message, a file was missing, as I got when I tried too start D-tools after I rebooted the computer so the unistallation should be completed. But it seemed that the program was gone. But the "fake-dvd" was still there so then I did as I it is written below.)

UNINSTALLATION (Manual):

Enter device manager
In Windows 9x/ME, right-click on My Computer, and click Device Manager
In Windows NT/2000/XP, click Start, click Run, type devmgmt.msc, and click OK
Goto the System section
Delete 'PnP BIOS Extension' - If you unsure whether to delete it, goto the driver tab and click driver details, then check the version of the driver (should be same version as your DAEMON Tools)
Reboot your computer
Follow UNINSTALLATION (Recommended)

What shall I do?

Copytrooper
05.06.2005, 15:14
You must follow all steps mentioned in thread about error 25002 in common problems and solutions forum, especially the removal of mentioned registry keys, also don't forget to reboot before re-installation.

hänk3
05.06.2005, 16:23
I read about it a moment after I posted this and it worked, thanks anyway.