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Device setup error: code 25055 (0x61df),0 (0x0). COntact your support person

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  • Device setup error: code 25055 (0x61df),0 (0x0). COntact your support person

    Operating System: WinXP Pro
    Burning Software: Nero
    Anti-virus Software: Norton 2005
    DAEMON Tools Version: 3.47

    I tried to uninstall daemon tools and the uninstall froze. Now when I try to reinstall it I get this error.

  • #2
    Ok i got rid of that problem but now everytime i try to install daemon tools the add new hardware wizard comes up and the dirve never installs correctly. Once that happens i get a 25301 error in dameon tools.

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    • #3
      Operating System: winXP
      Burning Software: nero
      Anti-virus Software: avg
      DAEMON Tools Version: 3.47

      i had the same problem. i went to device manager and found a question mark next to a virtual drive, i deleted that virtual drive. problem gone.

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      • #4
        Operating System: Windows XP SP1
        Burning Software: Nero, CloneDVD
        Anti-virus Software: Kaspersky Antivirus
        DAEMON Tools Version: 3.47

        I have nearly the same error message (mine is code 25050).

        I uninstalled DT and tried to reinstall it as the error occured.
        I deleted every registry entry that contained d347 (not if it was only part of a cryptic key, of course), removed the virtual drives from the device manager and deleted the d347* files from system32\drivers.

        I also uninstalled Alcohol, Nero and CloneDVD, but still the same error message.

        Has anyone an idea how I could solve this so I can reinstall DT?

        Thanks

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        • #5
          Operating System: Windows XP SP1
          Burning Software: Alcohol
          Anti-virus Software: Kaspersky Antivirus
          DAEMON Tools Version: 3.47


          Hello all, I also have the same problem. Any help please?? My hardware manager also wont display any hardware, even though it is connected and functioning.
          Failure is the mother of success.

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          • #6
            I just located the last registry entry that caused the problem.

            Rendariaka, try to locate the following registry keys and give full access to the SYSTEM account:

            HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\R oot\SYSTEM\000x (the one that contains d347 / if there is none, just do it to all keys)
            HKEY_LOCAL_MACHINE\SOFTWARE\D-Tools
            HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\Scsi Port x (the one that contains d347 / if there is none, just do it to all keys)
            HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Cr iticalDeviceDatabase\root#d347bus
            HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\PCI\d 347prt

            If that doesn't work, just try to search for anything like d347prt and d347bus in the registry and allow full access for SYSTEM account on the keys.

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            • #7
              Hehe it worked!! Thank you vary much.
              Failure is the mother of success.

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              • #8
                No problem
                I was glad to help.

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