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hooi15661
08.10.2005, 10:38
Operating System: Windows XP SP2
Burning Software: Nero
Anti-virus Software: Avast
DAEMON Tools Version: 3.47

I was using Daemon b4 with no problem until my pc crashed recently. Since then i can't use the tool, and i can't uninstall it.

I try reinstall, but get the error that sounds like "Old version cannot be remove".

well i oledi tried all the guides in 'Common Problems and Solutions' section. Still can't get it fixed.

i upload the install log file for any reference.

Click here (http://s35.yousendit.com/d.aspx?id=31YW9I7PTXDOC1KB6YVWW0G7CJ)

thank n hope u guys can help me !

NetSoerfer
08.10.2005, 13:35
Please try to manually delete Daemon Tools according to this how-to (http://www.daemon-tools.cc/dtcc/portal/viewtopic.php?t=2287). ALWAYS reboot when you're told to, it won't work if you don't.

hooi15661
08.10.2005, 13:45
Please try to manually delete Daemon Tools according to this how-to (http://www.daemon-tools.cc/dtcc/portal/viewtopic.php?t=2287). ALWAYS reboot when you're told to, it won't work if you don't.
i already done that tons of time. n i had search thru the registry keys as well. Still, thanks for ur reply.

any more idea ? :|

Copytrooper
08.10.2005, 13:47
Download Windows Installer CleanUp Utility (http://support.microsoft.com/default.aspx?scid=kb;en-us;290301). Install the CleanUp Utility, run it, select Daemon Tools in the installations list, remove the damaged Daemon Tools installation.
Reboot after the procedure. Check thread about error 25002 in common problems and solutions forum to remove leftovers completely (if any). Reboot, then install v3.47.