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  • Nero fails to See Virtual Drives and Pauses On Nero Open

    I am experiencing the known reported bug:

    "Delay of up to 2 minutes (system seems frozen) when drives are scanned for first time after reboot (e.g. when explorer is opened). This appears to happen only on systems with VIA/ALI/AMD chipsets or a RAID-controller and only if you replaced the default hard disk controller busmaster drivers installed by Windows with an updated version from the chipset manufacturer. We're investigating this problem!
    Current solutions:
    Reinstall the drivers coming with your Windows version.
    Deselect 'automount' under 'Options' in DAEMON manager and accept the delay when you mount an image. It only appears once every boot up.
    This problem seems to be solved for most people now. Only a few still have some problems. If you're one of them please report it to our eMail including your full system configuration."

    Which has not been solved for my system. I am using a VIA based MB
    (Tyan S1590 MB) with the latest BIOS upgrades. I had loaded the VIA Busmaster drivers and have uninstalled them and reloaded WinME. The problem persists.

    I have only Nero (newest release) as a burner software and VOB (Instant CD) and a number of other tools on my machine (NO ROXIO or other burner software however). Interestingly Nero does not see the Daemon managed drives as existing and the FREEZE only occurs if there are virtual drives allocated. The length of the freeze is proportional to the number of virtual drives allocated.

    Any suggestions on where I start? :?

  • #2
    First try to uninstall VOB and see if it helps. It may install filter drivers (like Easy CD).

    Comment


    • #3
      VeNoM thanks for the reply... Tried as you suggested and no luck. Uninstalled VOB (Instant CD/DVD) Still hangs for ~40 seconds on Nero open. Did some more research though. Very interesting observations. Nero does not see the Daemons drives even when Nero's Image Drive is loaded and enabled. The hesitation lockup disappears completely if you set the Daemon drive number to 0 (disabled). More importantly Nero also does the same hesitation if you use the Nero --> Extras --> AutoDetect CD-Rom selection. Under that menu it says it sees the Daemon drive(s) but can't identify their type. I tried changing the type of drive from Daemons Generic Stealth-DVD type to match my Sony DRU500A and it still did the same thing. So I went to the Registry and looked at the device entries. Interestingly I could get the hesitation to go away with Nero but only to the next reboot. Something about the entries:

      [HKEY_USERS\zzz\Software\Ahead\Nero - Burning Rom\Recorder\FONDU KICKASS H0 T0]
      "BusType"=dword:00000000
      "AutodetWriteSpeed"=dword:00000001
      "WriteCmd"=dword:00000000
      "RawWriting"=dword:00000000

      and

      REGEDIT4

      [HKEY_LOCAL_MACHINE\Enum\SCSI\FONDU___KICKASS______ ___1\MF&CHILD0001&PCI&VEN_1106&DEV_0571&SUBSYS_000 00000&REV_06&BUS_00&DEV_07&FUNC_0110]
      "Capabilities"=hex:14,00,00,00
      "AutoInsertNotification"=hex:00
      "SCSITargetID"="1"
      "SCSILUN"="0"
      "RevisionLevel"="1.0g"
      "ProductId"="DVD RW DRU-500A "
      "Manufacturer"="SONY "
      "DeviceType"=hex:05
      "Removable"=hex:01
      "CurrentDriveLetterAssignment"="E"
      "DMACurrentlyUsed"=hex:00
      "HardwareID"="SONY____DVD_RW_DRU-500A_1,GenCD,SCSI\\SONY____DVD_RW_DRU-500A_1"
      "Class"="CDROM"
      "ClassGUID"="{4d36e965-e325-11ce-bfc1-08002be10318}"
      "Driver"="CDROM\\0007"
      "Mfg"="(Standard CD-ROM device)"
      "DeviceDesc"="SONY DVD RW DRU-500A "
      "ConfigFlags"=hex:00,00,00,00
      "Disconnect"=hex:01
      "SyncDataXfer"=hex:00

      changed something. In the example here I changed the entry for the device characteristics from:


      [HKEY_LOCAL_MACHINE\Enum\SCSI\FONDU___KICKASS______ ___1\XBIOS&*ST3L28&0&0&0&000]
      "Capabilities"=hex:14,00,00,00
      "AutoInsertNotification"=hex:01
      "SCSITargetID"="0"
      "SCSILUN"="0"
      "RevisionLevel"="1.0g"
      "ProductId"="KICKASS "
      "Manufacturer"="FONDU "
      "DeviceType"=hex:05
      "Removable"=hex:01
      "CurrentDriveLetterAssignment"="F"
      "HardwareID"="FONDU___KICKASS_________1,GenCD,SCSI \\FONDU___KICKASS_________1"
      "Class"="CDROM"
      "ClassGUID"="{4d36e965-e325-11ce-bfc1-08002be10318}"
      "Driver"="CDROM\\0023"
      "Mfg"="(Standard CD-ROM device)"
      "DeviceDesc"="FONDU KICKASS "
      "ConfigFlags"=hex:00,00,00,00
      "UserDriveLetterAssignment"="FF"

      to match my Sony drive by editing the registry. (Named the type of drive to FONDU KICKASS because I new their would be no entries with those names in my registry and would be easy to find)

      I think the entry: \XBIOS&*ST3L28&0&0&0&000 and or the entry for
      "Driver"="CDROM\\0007"
      has something to do with it. I am playing in the dark without knowing more about the internals. I will say that the fact that Nero sees the drives as an unknown type is most informative and that the pause is caused when Nero tries to identify the drives capabilities. Maybe One of the Daemon people might recognize these symptoms. Thanks

      Comment


      • #4
        Something more that may help the developers or anyone else that is looking at this (Note the very end of it for ASPI drivers indicates no ASPI for Nero -- did I need one?) --Doc

        Drive Information
        -----------------
        Drive : NERO IMAGEDRIVE2
        Type : DVD-ROM Drive
        Firmware Version : 1.0h
        Buffer Size : 512 KB
        Date : ?
        Serial Number : ?
        Drive Letter : E:\
        Location : 0:0
        Mechanism : Tray
        Read Speed : 32, 8 X
        Write Speed : n/a

        Read CD Text : Yes
        Return C2 Pointers : Yes
        Read CD-R : Yes
        Read CD-RW : Yes
        Read DVD-ROM : Yes
        Read DVD-RAM : Yes
        Read DVD-R : Yes
        Read DVD-RW : Yes
        Read DVD+R : Yes
        Read DVD+RW : Yes
        Read Digital Audio : Yes
        Read CD+G : Yes
        Read VideoCD : Yes

        Write CD-R : No
        Write CD-RW : No
        Write DVD-R : No
        Write DVD-RW : No
        Write DVD+R : No
        Write DVD+RW : No
        Write DVD-RAM : No
        Buffer Underrun Protection : No
        Mount Rainier : No
        Modes : n/a

        Region Protection Control : RPC II
        Region : None
        Changes User : 5
        Changes Vendor : 4

        Disc Information (E:\)
        -------------------
        Type : - no disc inserted -


        Drive Information
        -----------------
        Drive : SAMSUNG CD-R/RW SW-240B
        Type : CD-RW Recorder
        Firmware Version : R403
        Buffer Size : 8 MB
        Date : ?
        Serial Number : яяяяяяяяяяя
        Drive Letter : F:\
        Location : 2:0
        Mechanism : Tray
        Read Speed : 40, 32, 20, 8, 4 X
        Write Speed : 40, 32, 24, 16, 12, 8, 4 X

        Read CD Text : Yes
        Return C2 Pointers : Yes
        Read CD-R : Yes
        Read CD-RW : Yes
        Read DVD-ROM : No
        Read DVD-RAM : No
        Read DVD-R : No
        Read DVD-RW : No
        Read DVD+R : No
        Read DVD+RW : No
        Read Digital Audio : Yes
        Read CD+G : Yes
        Read VideoCD : Yes

        Write CD-R : Yes
        Write CD-RW : Yes
        Write DVD-R : No
        Write DVD-RW : No
        Write DVD+R : No
        Write DVD+RW : No
        Write DVD-RAM : No
        Buffer Underrun Protection : Yes
        Mount Rainier : No
        Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 96


        Disc Information (F:\)
        -------------------
        Type : - no disc inserted -


        Drive Information
        -----------------
        Drive : SONY DVD RW DRU-500A
        Type : DVD-R/RW Combo Drive
        Firmware Version : 1.0g
        Buffer Size : 8 MB
        Date : ?
        Serial Number : AD70C154
        Drive Letter : G:\
        Location : 2:1
        Mechanism : Tray
        Read Speed : 32, 20, 16, 12, 4 X
        Write Speed : 24, 20, 16, 12, 10, 8, 4 X

        Read CD Text : Yes
        Return C2 Pointers : Yes
        Read CD-R : Yes
        Read CD-RW : Yes
        Read DVD-ROM : Yes
        Read DVD-RAM : No
        Read DVD-R : Yes
        Read DVD-RW : Yes
        Read DVD+R : Yes
        Read DVD+RW : Yes
        Read Digital Audio : Yes
        Read CD+G : Yes
        Read VideoCD : Yes

        Write CD-R : Yes
        Write CD-RW : Yes
        Write DVD-R : Yes
        Write DVD-RW : Yes
        Write DVD+R : Yes
        Write DVD+RW : Yes
        Write DVD-RAM : No
        Buffer Underrun Protection : No
        Mount Rainier : No
        Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 96, RAW DAO 96

        Region Protection Control : RPC II
        Region : 1
        Changes User : 4
        Changes Vendor : 4

        Disc Information (G:\)
        -------------------
        Type : - no disc inserted -


        Drive Information
        -----------------
        Drive : Generic STEALTH DVD
        Type : DVD-ROM Drive
        Firmware Version :
        Buffer Size : 512 KB
        Date : ?
        Serial Number : ?
        Drive Letter : H:\
        Location : 3:0
        Mechanism : Tray
        Read Speed : 32, 8 X
        Write Speed : n/a

        Read CD Text : Yes
        Return C2 Pointers : Yes
        Read CD-R : Yes
        Read CD-RW : Yes
        Read DVD-ROM : Yes
        Read DVD-RAM : Yes
        Read DVD-R : Yes
        Read DVD-RW : Yes
        Read DVD+R : Yes
        Read DVD+RW : Yes
        Read Digital Audio : Yes
        Read CD+G : Yes
        Read VideoCD : Yes

        Write CD-R : No
        Write CD-RW : No
        Write DVD-R : No
        Write DVD-RW : No
        Write DVD+R : No
        Write DVD+RW : No
        Write DVD-RAM : No
        Buffer Underrun Protection : No
        Mount Rainier : No
        Modes : n/a

        Region Protection Control : RPC II
        Region : None
        Changes User : 5
        Changes Vendor : 4

        Disc Information (H:\)
        -------------------
        Type : - no disc inserted -


        Interface Information
        ---------------------
        Adapter 1
        ---------
        Description : Primary IDE Channel

        Driver
        Description : ESDI_506.pdr
        Company : Microsoft Corporation
        Version : 4.90.3000
        Description : ESDI_506 Virtual Device (Version 4.0)

        Attached Devices
        Description : GENERIC IDE DISK TYPE46
        Type : Disk Drive
        DMA : On
        Description : GENERIC IDE DISK TYPE46
        Type : Disk Drive
        DMA : On

        Adapter 2
        ---------
        Description : Secondary IDE Channel

        Driver
        Description : ESDI_506.pdr
        Company : Microsoft Corporation
        Version : 4.90.3000
        Description : ESDI_506 Virtual Device (Version 4.0)

        Attached Devices
        Description : SAMSUNG CD-R/RW SW-240B
        Type : CD-Rom Drive
        DMA : Off
        Autorun : Off
        Description : SONY DVD RW DRU-500A
        Type : CD-Rom Drive
        DMA : Off
        Autorun : Off

        Adapter 3
        ---------
        Description : Adaptec AHA-2940U/AHA-2940UW PCI SCSI Controller

        Driver
        Description : AIC78XX.MPD
        Company : Microsoft Corporation
        Version : 2.3 (4.10.2001)
        Description : Adaptec CHIM Family SCSI miniport

        Attached Devices
        Description : HP C2520A
        Type : Disk Drive
        Description : NERO IMAGEDRIVE2
        Type : CD-Rom Drive
        Autorun : Off

        Adapter 4
        ---------
        Description : ST3MP28 SCSI Controller

        Driver
        Description : st3mp28.mpd
        Company : Generic
        Version : 3.29.0.0
        Description : SCSI miniport

        Attached Devices
        Description : Generic STEALTH DVD
        Type : CD-Rom Drive
        Autorun : On


        Software Information
        --------------------
        Operating System : Windows ME
        ASPI : ASPI for Win32 (95/NT) DLL 4.71 (0002) Adaptec

        Description : Nero - Burning Rom
        Version : 5, 5, 10, 7
        Company : Ahead Software AG

        Description : InCD CD-RW UDF Tools
        Version : 3.5.20.0
        Company : Copyright (C) ahead software gmbh and its licensors


        Driver Information
        ------------------
        Driver : ESDI_506
        Description : ESDI_506 Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : HSFLOP
        Description : HSFLOP Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : RMM
        Description : RMM Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : SCSIPORT
        Description : SCSIPORT Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : IOMEGA
        Description : IOMEGA Universal DASD VSD
        Version : 6.4.0.0
        Company : Iomega Corporation

        Driver : ATAPCHNG
        Description : ATAPCHNG Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : CDFS
        Description : CDFS Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : CDTSD
        Description : CDTSD Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : CDVSD
        Description : CDVSD Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : DISKTSD
        Description : DiskTSD Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : DISKVSD
        Description : DiskVSD Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : NECATAPI
        Description : NECATAPI Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : SCSI1HLP
        Description : scsi1hlp Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : TORISAN3
        Description : TORISAN3 Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : VOLTRACK
        Description : voltrack Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : DRVSPACX
        Description : DRVSPACX Virtual Device (Version 4.0)
        Version : 4.90.3000
        Company : Microsoft Corporation

        Driver : STLVSD
        Description : Shuttle Unified Filter Driver.
        Version : V1.13
        Company : Shuttle Technology

        Driver : AIC78XX
        Description : Adaptec CHIM Family SCSI miniport
        Version : 2.3 (4.10.2001)
        Company : Microsoft Corporation

        Driver : VATAPI
        Description : VIA IDE VSD Driver
        Version : 2.0.950.120
        Company : VIA Technologies, Inc.

        Driver : UdfReadr
        Description : CD-UDF Read-Only File System Driver
        Version : 5.3.1.154
        Company : Roxio

        Driver : GEARASPI
        Description : IOS Port Interface
        Version : Version 2.01
        Company : GEAR Software

        Driver : EPATHD
        Description : Shuttle Parallel ATA-HD Driver Version(1.36)
        Version : 1.36
        Company : Shuttle Technology.

        Driver : SPARROW
        Description : Adaptec AIC-6x60 series SCSI miniport
        Version : v2.05
        Company : Adaptec, Inc.

        Driver : AHA154X
        Description : Adaptec AHA-154x series SCSI miniport
        Version : v1.15
        Company : Adaptec, Inc.

        Driver : AIC78U2
        Description : Adaptec CHIM Family SCSI miniport
        Version : 3.00
        Company : Adaptec, Inc.

        Driver : FD16_700
        Description : Adaptec AHA-2920 SCSI miniport
        Version : v5.00
        Company : Adaptec, Inc.

        Driver : st3mp28
        Description : SCSI miniport
        Version : 3.29.0.0
        Company : Generic

        Driver : bsudf
        Description : UDF File System Driver
        Version : 3.5.19.2
        Company : B.H.A Co.,ltd.

        Driver : CDRBSVSD
        Description : CDR device specific driver for Windows95
        Version : 5.0.1
        Company : B.H.A Corporation

        Driver : APIX
        Description : Adaptec APIX Virtual Device
        Version : 4.71 (0002)
        Company : Adaptec

        Driver : imagedrv
        Description : NERO IMAGEDRIVE SCSI miniport
        Version : 2.20.0.0
        Company : Ahead Software AG and its licensors

        Driver : MSVCRT.DLL
        Version : 6.10.8637.0

        Driver : msvcirt.dll
        Version : 6.10.8637.0

        Driver : MFC42.DLL
        Version : 6.00.8665.0

        Driver : MSVCP60.DLL
        Version : 6.00.8972.0

        Driver : OLE32.DLL
        Version : 4.71.3328

        Driver : OLEPRO32.DLL
        Version : 5.0.4515

        Driver : OLEDLG.DLL
        Version : 1.0

        Driver : ADVAPI32.DLL
        Version : 4.90.3000

        Driver : COMCTL32.DLL
        Version : 5.81

        Driver : SETUPAPI.DLL
        Version : 5.00.2195.1526


        ASPI Information
        ----------------
        System ASPI

        WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002
        APIX.VXD : 4.71 (0002) 23115 bytes July 17, 2002

        Nero ASPI

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