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Thread: Having problem with installation...

  1. #1
    New User
    Join Date
    23.11.2002
    Posts
    4

    Default Having problem with installation...

    Hello. I'm using windows xp pro, and when i try to install
    daemon tools, an error message comes out saying that there is some
    problem with "Windows Installer"...

    As far as I know, Windows Installer is supposed to be included with
    WinXp, and there's no place to d/l it....

    Any info would be appreciated. Thanks in advance.

  2. #2

    Default

    Please post the error message ...
    Everybody be cool! You, be cool!
    They'll keep fighting! And they'll win!

  3. #3
    New User
    Join Date
    23.11.2002
    Posts
    4

    Default

    "Unable to access Windows Installer service. This can occur if Windows is running in safe mode or if Windows Installer isn't installed properly.
    Please ask your technical advisor for further details."

    I'm not running in safe mode, and I thought Windows Installer was included in Windows Xp....

  4. #4
    Administrator



    Join Date
    06.11.2002
    Posts
    2,044

    Default

    Make sure the service is not disabled in management console.

  5. #5

    Default

    Maybe it got somehow corrupted - download the latest version and install again. A link is on our main page!

  6. #6
    New User
    Join Date
    23.11.2002
    Posts
    4

    Default

    thanks for the replies~

    1) The 'Windows Installer' programs on the min page are only for
    Win98/ME and WinNT/2k... they don't work on WinXp...

    2) How can I check if the service is disabled or not in 'Management Console'?...

  7. #7

    Default

    Quote Originally Posted by yoyall
    thanks for the replies~

    1) The 'Windows Installer' programs on the min page are only for
    Win98/ME and WinNT/2k... they don't work on WinXp...

    2) How can I check if the service is disabled or not in 'Management Console'?...
    1) Take the one for NT/2K!

    2) Start 'comexp.msc' and check local services (hope it's called like that as I use german XP). There you should find an entry called 'Windows Installer'. Check if it's started and if it's started automatically or manually!

  8. #8
    New User
    Join Date
    23.11.2002
    Posts
    4

    Default

    Thanks for the info! It seems that it was turned off...
    Everything is back to normal now. Thanks again!

    (btw, it was 'services.msc' for me)

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