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Thread: 'Internal setup error. Contact Support.' when installing 4.06, but not for 4.03

  1. #1

    Default 'Internal setup error. Contact Support.' when installing 4.06, but not for 4.03

    I already had 4.03, but wanted to install 4.06. When running setup after accepting the SPTD license I get a 'Internal setup error. Contact Support.' error message and setup exits. I searched the forums and found a lot of stuff, but nothing helped.

    I removed SPTD and rebooted. I then tried to install 4.06 again and it wanted to install SPTD 1.29, which it did. I needed to reboot again. I then tried to install 4.06 again, but it failed, as before. I tried to install 4.03 again, and this succeeded. Now I have a working 4.03 with SPTD 1.29, but 4.06 simply won't work.

    I don't have anything from DELL installed and I don't have a DELL notebook. I use Windows XP SP2 with all updates. I tried disabling virus scanner, but this didn't help... Also, I have admin rights and 'run as' as the actual real Admin account doesn't help either...

    Any suggestions would be appreciated...

  2. #2

    Default

    Can you try clearing your internet cache and redownload 4.06?

  3. #3

    Default

    Anyway, I cleared my Internet cache and redownloaded daemon tools 4.06. I then used a file comparison tool to compare both the installers and they have the same checksum. So, that doens't actually do any good...

  4. #4
    New User
    Join Date
    23.10.2006
    Posts
    3

    Default How to install it

    How to install Daemon Tools on a Dell with the Wave Embassy suite :
    - Download daemon tools installer .exe
    - In Explorer, right-click the .exe and select Run As.
    - Select Administrator and enter the administrator password.
    - When asked, reboot the system.
    - Again, right-click the .exe and select Run As.
    - Select Administrator and enter the administrator password.
    - Continue the installation

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