"Add IDE Virtual Drive" is grayed out

[Partha]

@ tomorchid, I am new customer like you too, and dont represent DT official support. But I can tell you this that Daemon Tools "Standard" version does NOT support Virtual IDE drives, it only supports virtual SCSI drives. That is why your IDE option is greyed out. ONLY the "Advanced" version supports virtual IDE drives. Hope that answers your question.

[Sway]

Yes, DAEMON Tools Pro Standart doesn't support IDE virtual drives.

[Regionella]

I'm using daemon tools pro advanced edition,

"but it's still grayed virtual IDE in virtual device manager"
?
how can fix it

[Sway]

Please specify your OS and DAEMON Tools version.

[Regionella]

daemon tools pro advanced 4.41.0315.0262

windows 7 64 bit home edition

[Sway]

What happens when you click on IDE Adapter button in Virtual Device Manager?

[Regionella]

i can't click it. it's grayed, inactive.

[Sway]

Most probably your issue is related to some security software installed on your PC. You can temporarily uninstall it and check if the problem is still reproducible.

Please read this thread - http://forum.daemon-tools.cc/f19/can...-4-41-a-28934/.