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Thread: Bought, but no activation link

  1. #1
    New User
    Join Date
    29.03.2009
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    3

    Default Bought, but no activation link

    i first installed the trial version of dt.
    i had to check my email, but the discsoft website, didn't sent me any link.
    Even, after pressing the "i forgot my password" Link, i didn't receive any mail.

    So i tried to buy the software through the discsoft website, and even i already made the payment trough paypal, i didn't receive any password or any email of discsoft.

    Funny is: iif i write a meail to support@disc-soft.com, i immeadeatelly receive a mail, which says "please use the messenger".

    If i use the webite and messenge app, it always says "Please use german as language", even i did....

    So where is my problem, and i do i get a license for the already paid software?!

    Regards
    M.

  2. #2
    GERMAN TRANSLATOR
    Blazkowicz's Avatar
    Join Date
    09.11.2005
    Posts
    6,401

    Default

    There is currently a problem with mail server it seems.
    Please change your email address in this forum to the one you used for purchasing.
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

  3. #3
    New User
    Join Date
    29.03.2009
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    3

    Default

    thx for the fast reply.
    i thought that already.

    i have changed my email as advised

    m.

  4. #4
    GERMAN TRANSLATOR
    Blazkowicz's Avatar
    Join Date
    09.11.2005
    Posts
    6,401

    Default

    I just checked your account, it is activated. Therefore use the password which got displayed. Tech guy is already working on mail server issue, stay tuned.
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

  5. #5
    New User
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    29.03.2009
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    Default

    thanks, but there was no password displayed :-)
    that is my initial problem :-)

    M.

  6. #6
    GERMAN TRANSLATOR
    Blazkowicz's Avatar
    Join Date
    09.11.2005
    Posts
    6,401

    Default

    Check your email account for activation link with password, mails get sent, just with a delay atm. If you shouldn't have received an email until tomorrow 8 AM, please post again.
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

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