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BSOD on Windows Server 2008 X64

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  • BSOD on Windows Server 2008 X64

    I have received a BSOD on 2 of my servers that someone has loaded Daemon Tools Lite(Do not currently have build info) on.
    Below is the !analyze -v from the dump file. I can upload the memory dumps if needed for review.
    Can someone review and please let me know if this is an incompatibility issue or what is causing this.

    Thanks
    Anthony



    1: kd> !analyze -v

    ************************************************** *****************************

    * *

    * Bugcheck Analysis *

    * *

    ************************************************** *****************************



    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

    An attempt was made to access a pageable (or completely invalid) address at an

    interrupt request level (IRQL) that is too high. This is usually

    caused by drivers using improper addresses.

    If kernel debugger is available get stack backtrace.

    Arguments:

    Arg1: 0000000000001002, memory referenced

    Arg2: 0000000000000002, IRQL

    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation

    Arg4: fffffa800d34f3ba, address which referenced memory



    Debugging Details:

    ------------------





    WRITE_ADDRESS: 0000000000001002



    CURRENT_IRQL: 2



    FAULTING_IP:

    +2d6952f00eadfdc

    fffffa80`0d34f3ba c60201 mov byte ptr [rdx],1



    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT



    BUGCHECK_STR: 0xD1



    PROCESS_NAME: System



    TRAP_FRAME: fffffa600191bb70 -- (.trap 0xfffffa600191bb70)

    NOTE: The trap frame does not contain all registers.

    Some register values may be zeroed or incorrect.

    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800d34f370

    rdx=0000000000001002 rsi=0000000000000000 rdi=0000000000000000

    rip=fffffa800d34f3ba rsp=fffffa600191bd08 rbp=0000000000000000

    r8=0000000000000000 r9=0000000000000000 r10=0000000000d3c950

    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000

    r14=0000000000000000 r15=0000000000000000

    iopl=0 nv up ei pl nz na pe nc

    fffffa80`0d34f3ba c60201 mov byte ptr [rdx],1 ds:fa00:1002=??

    Resetting default scope



    LAST_CONTROL_TRANSFER: from fffff800016b512e to fffff800016b5390



    STACK_TEXT:

    fffffa60`0191ba28 fffff800`016b512e : 00000000`0000000a 00000000`00001002 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx

    fffffa60`0191ba30 fffff800`016b400b : 00000000`00000001 00001f80`00380060 00000000`00000000 fffffa80`0d34f370 : nt!KiBugCheckDispatch+0x6e

    fffffa60`0191bb70 fffffa80`0d34f3ba : fffff800`016be9d7 00000000`00000000 fffff800`016d07e0 fffffa80`0c777a30 : nt!KiPageFault+0x20b

    fffffa60`0191bd08 fffff800`016be9d7 : 00000000`00000000 fffff800`016d07e0 fffffa80`0c777a30 00000000`00000000 : 0xfffffa80`0d34f3ba

    fffffa60`0191bd10 fffff800`016bfb72 : fffffa80`0d34f3b3 fffffa60`005ec180 00000000`00000000 fffffa60`005f5d40 : nt!KiRetireDpcList+0x117

    fffffa60`0191bd80 fffff800`0188d5c0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x62

    fffffa60`0191bdb0 00000000`fffffa60 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!zzz_AsmCodeRange_End+0x4

    fffffa60`005efd00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00680000`00000000 : 0xfffffa60





    STACK_COMMAND: kb



    FOLLOWUP_IP:

    nt!KiPageFault+20b

    fffff800`016b400b 488d058e320000 lea rax,[nt!RtlpInterlockedPopEntrySList (fffff800`016b72a0)]



    SYMBOL_STACK_INDEX: 2



    SYMBOL_NAME: nt!KiPageFault+20b



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    DEBUG_FLR_IMAGE_TIMESTAMP: 479192b7



    FAILURE_BUCKET_ID: X64_0xD1_nt!KiPageFault+20b



    BUCKET_ID: X64_0xD1_nt!KiPageFault+20b



    Followup: MachineOwner

  • #2
    Would be good if you could post the latest minidumps.
    Also please get DT version.
    Are these servers up to date with windows updates etc.?
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

    Comment


    • #3
      We have already uninstalled Daemon Tools. I can try to verify the version but no guarantee I can get it now.
      Updates are pretty close to current. Sp2 is not loaded on the machine.
      I can not post attachments.

      I can get you the latest mini dumps if you give me a method.

      Thanks

      Comment


      • #4
        This file was on the server. daemon4303-lite

        I am assuming it was the installed version but I cannot guarantee.

        Thanks

        Comment


        • #5
          Just upload the minidump on a file hoster like rapidshare or megaupload etc.
          Make something idiot proof, but then they just make a better idiot
          Peace Through Power

          Comment


          • #6
            minidump:
            RapidShare: Easy Filehosting

            Comment


            • #7
              Any update?

              Thanks
              Anthony

              Comment


              • #8
                Will check the file today, somehow your post hasn't shown up when i checked for new posts.
                Make something idiot proof, but then they just make a better idiot
                Peace Through Power

                Comment


                • #9
                  Hello abarnett
                  Could you please contact to our support directly via Send Message :: Disc-Soft.com
                  And please upload the dump file one more time.
                  Welcome to the dark side, my dear padavan. We have cookies

                  Comment


                  • #10
                    Support2.

                    Done.

                    I could not paste the !analyze that I ran or the word BSOD because it did not think it was english.

                    I did receive a response from Microsoft stating that DaemonTools caused the issue.

                    Comment

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