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Thread: DTLite Gadget crashes sidebar.exe

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  1. #1

    Unglücklich DTLite Gadget crashes sidebar.exe

    Since I installed DTLite 4.35.6.0091 the sidebar.exe crashes regulary every 24-36 hours. Closing the gadget stops this.

    System log shows the following:

    HTML Code:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-04-28T02:14:51.000000000Z" />
        <EventRecordID>5722</EventRecordID>
        <Channel>Application</Channel>
        <Computer>xxxxxxxxx</Computer>
        <Security />
      </System>
      <EventData>
        <Data>sidebar.exe</Data>
        <Data>6.1.7600.16385</Data>
        <Data>4a5bc9e1</Data>
        <Data>ntdll.dll</Data>
        <Data>6.1.7600.16385</Data>
        <Data>4a5be02b</Data>
        <Data>c0000005</Data>
        <Data>0000000000031ccf</Data>
      </EventData>
    </Event>
    OS is Windows 7 x64. The gadget worked flawlessly before the new version was installed (ok, mostly - sometimes mixing icons).

  2. #2
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    Please send your crash dump to our support team - support-eml@disc-soft.com.

  3. #3

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    stupid question: which crashdump und where can I find it? Windows just regulary asks me (when using the daemon gagdet), if I want to restart the "sidebar.exe" - next time this happens I'll take a closer look at the dialog (will be back in the next 36h )

  4. #4

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    Quote Originally Posted by Ender080 View Post
    stupid question: which crashdump und where can I find it? Windows just regulary asks me (when using the daemon gagdet), if I want to restart the "sidebar.exe" - next time this happens I'll take a closer look at the dialog (will be back in the next 36h )
    On my side (also Win 7 x64) what happens with the DT widget running is that when OS tries to stop the machine, the sidebar refuses to stop and I have to manually tell Windows to kill it.

    So I guess similar problem...

  5. #5

    Default

    ok, mailed a crash dump to the support - but it is more then 250MB big. Anyone an idea how to get a minidump? Local dumps from WER didn't work for sidebar.exe

  6. #6

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    Same here, Win7 32bit. Any hints where can I find those dumps?

  7. #7
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    Try to use ProcDump utility to get a dump.

  8. #8

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    I can confirm that I have the same exact error on Win7 x64 all of the time. It never fails to happen & it started with the current version as the OP described.

  9. #9
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    2all: Do you use sleep mode or hibernate? Any specific gadgets besides DT gadget? Any peculiar screensaver?

  10. #10

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    no sleep mode, no hibernation, no screen saver - display is switched off after 30min of inactivity, system runs 24/7, desktop background is a slideshow

    Gadgets: the weather forecast from Microsoft, a self made digital clock and a bunch of gadgets from Orbmu2k (volume, network and cpu usage, top5 for memory and processor and the gpu observer on an ATI 4850)

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