DTLite Gadget crashes sidebar.exe

[Ender080]

Since I installed DTLite 4.35.6.0091 the sidebar.exe crashes regulary every 24-36 hours. Closing the gadget stops this.

System log shows the following:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-04-28T02:14:51.000000000Z" />
    <EventRecordID>5722</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxxxxxx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>sidebar.exe</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bc9e1</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5be02b</Data>
    <Data>c0000005</Data>
    <Data>0000000000031ccf</Data>
  </EventData>
</Event>

OS is Windows 7 x64. The gadget worked flawlessly before the new version was installed (ok, mostly - sometimes mixing icons).

[Sway]

Please send your crash dump to our support team - support-eml@disc-soft.com.

[Ender080]

stupid question: which crashdump und where can I find it? Windows just regulary asks me (when using the daemon gagdet), if I want to restart the "sidebar.exe" - next time this happens I'll take a closer look at the dialog (will be back in the next 36h )

[ggravier]

stupid question: which crashdump und where can I find it? Windows just regulary asks me (when using the daemon gagdet), if I want to restart the "sidebar.exe" - next time this happens I'll take a closer look at the dialog (will be back in the next 36h )

On my side (also Win 7 x64) what happens with the DT widget running is that when OS tries to stop the machine, the sidebar refuses to stop and I have to manually tell Windows to kill it.

So I guess similar problem...

[Ender080]

ok, mailed a crash dump to the support - but it is more then 250MB big. Anyone an idea how to get a minidump? Local dumps from WER didn't work for sidebar.exe

[jloucky]

Same here, Win7 32bit. Any hints where can I find those dumps?

[Sway]

Try to use ProcDump utility to get a dump.

[CrimsonKnight13]

I can confirm that I have the same exact error on Win7 x64 all of the time. It never fails to happen & it started with the current version as the OP described.

[Sway]

2all: Do you use sleep mode or hibernate? Any specific gadgets besides DT gadget? Any peculiar screensaver?

[Ender080]

no sleep mode, no hibernation, no screen saver - display is switched off after 30min of inactivity, system runs 24/7, desktop background is a slideshow

Gadgets: the weather forecast from Microsoft, a self made digital clock and a bunch of gadgets from Orbmu2k (volume, network and cpu usage, top5 for memory and processor and the gpu observer on an ATI 4850)