Showing results 1 to 3 of 3

Thread: Mounting then crashing

  1. #1

    Default Mounting then crashing

    after several days of trying to get this to load on my new lap top i still am running into the same problem.

    It goes to blue screen after i mount an image and try to install the game files and the blue screen says system_service_exemption. I have used two diff virtual drive programs and have had the same result.

    I really do not know what to do now, if any of you could help me out I would really appreciate it.

    Here is a link to my mini dump file that I uploaded to megaupload, hope I did it right.

    MEGAUPLOAD - The leading online storage and file delivery service


    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 3B, {c0000005, fffff800031790c0, fffff88006faa620, 0}

    Probably caused by : ntkrnlmp.exe ( nt!PspInsertProcess+40 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800031790c0, Address of the instruction which caused the bugcheck
    Arg3: fffff88006faa620, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    nt!PspInsertProcess+40
    fffff800`031790c0 49894210 mov qword ptr [r10+10h],rax

    CONTEXT: fffff88006faa620 -- (.cxr 0xfffff88006faa620)
    rax=0000000000000358 rbx=0000000000000000 rcx=0000000000000081
    rdx=0000000000000000 rsi=fffffa800433db60 rdi=fffffa80041fb060
    rip=fffff800031790c0 rsp=fffff88006faaff0 rbp=fffff88006fabca0
    r8=0000000002000000 r9=0000000000000000 r10=0000000000000000
    r11=fffff88006faadd0 r12=0000000000000001 r13=fffffa800427b630
    r14=fffff88006fab1f0 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
    nt!PspInsertProcess+0x40:
    fffff800`031790c0 49894210 mov qword ptr [r10+10h],rax ds:002b:00000000`00000010=????????????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x3B

    PROCESS_NAME: Install.exe

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800031790c0

    STACK_TEXT:
    fffff880`06faaff0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PspInsertProcess+0x40


    FOLLOWUP_IP:
    nt!PspInsertProcess+40
    fffff800`031790c0 49894210 mov qword ptr [r10+10h],rax

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!PspInsertProcess+40

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9

    STACK_COMMAND: .cxr 0xfffff88006faa620 ; kb

    FAILURE_BUCKET_ID: X64_0x3B_nt!PspInsertProcess+40

    BUCKET_ID: X64_0x3B_nt!PspInsertProcess+40

    Followup: MachineOwner
    ---------

  2. #2
    GERMAN TRANSLATOR
    Blazkowicz's Avatar
    Join Date
    09.11.2005
    Posts
    6,401

    Default

    Ensure all drivers are up2date (also BIOS) and all Windows updates are installed.
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

  3. #3

    Default

    as far as I can tell everything is up to date and installed

Bookmarks

Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •