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  • Mounting then crashing

    after several days of trying to get this to load on my new lap top i still am running into the same problem.

    It goes to blue screen after i mount an image and try to install the game files and the blue screen says system_service_exemption. I have used two diff virtual drive programs and have had the same result.

    I really do not know what to do now, if any of you could help me out I would really appreciate it.

    Here is a link to my mini dump file that I uploaded to megaupload, hope I did it right.

    MEGAUPLOAD - The leading online storage and file delivery service


    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 3B, {c0000005, fffff800031790c0, fffff88006faa620, 0}

    Probably caused by : ntkrnlmp.exe ( nt!PspInsertProcess+40 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800031790c0, Address of the instruction which caused the bugcheck
    Arg3: fffff88006faa620, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    nt!PspInsertProcess+40
    fffff800`031790c0 49894210 mov qword ptr [r10+10h],rax

    CONTEXT: fffff88006faa620 -- (.cxr 0xfffff88006faa620)
    rax=0000000000000358 rbx=0000000000000000 rcx=0000000000000081
    rdx=0000000000000000 rsi=fffffa800433db60 rdi=fffffa80041fb060
    rip=fffff800031790c0 rsp=fffff88006faaff0 rbp=fffff88006fabca0
    r8=0000000002000000 r9=0000000000000000 r10=0000000000000000
    r11=fffff88006faadd0 r12=0000000000000001 r13=fffffa800427b630
    r14=fffff88006fab1f0 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
    nt!PspInsertProcess+0x40:
    fffff800`031790c0 49894210 mov qword ptr [r10+10h],rax ds:002b:00000000`00000010=????????????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x3B

    PROCESS_NAME: Install.exe

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800031790c0

    STACK_TEXT:
    fffff880`06faaff0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PspInsertProcess+0x40


    FOLLOWUP_IP:
    nt!PspInsertProcess+40
    fffff800`031790c0 49894210 mov qword ptr [r10+10h],rax

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!PspInsertProcess+40

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9

    STACK_COMMAND: .cxr 0xfffff88006faa620 ; kb

    FAILURE_BUCKET_ID: X64_0x3B_nt!PspInsertProcess+40

    BUCKET_ID: X64_0x3B_nt!PspInsertProcess+40

    Followup: MachineOwner
    ---------

  • #2
    Ensure all drivers are up2date (also BIOS) and all Windows updates are installed.
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

    Comment


    • #3
      as far as I can tell everything is up to date and installed

      Comment

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