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Thread: Problem : Error 1500

  1. #1
    New User
    Join Date
    13.11.2011
    Posts
    2

    Default Problem : Error 1500

    I just installed daemon tools lite on my computer and when I try to run it I always get this error message:

    Daemon tools pro drive error: 1500

    And then it doesn't run. What does this error mean and how do I fix it?

    Thanks for any help.

  2. #2
    Master

    Sway's Avatar
    Join Date
    09.07.2009
    Posts
    1,966

    Default

    Specify your OS and DAEMON Tools version.
    Do you use any security software?

  3. #3
    New User
    Join Date
    13.11.2011
    Posts
    2

    Default

    Windows 7 64bits, Daemon tools version : 4.45.1.

    I have no security software at all.

  4. #4
    Master

    Sway's Avatar
    Join Date
    09.07.2009
    Posts
    1,966

    Default

    We need special logs from your system:

    1. Please, download "DTLogger.exe" from our server http://files.disc-soft.com/download/DTLogger.exe
    2. Run DTLogger.exe and click Install.
    3. Then select "Start Common logging" option and click RUN.
    4. Reproduce reported problem.
    5. Return to DTLogger window and click STOP.
    6. Then click Finish.
    7. Explorer window will be opened in user profile folder.
    8. Find "DAEMONToolsLog.zip" file and send it to support-eml@disc-soft.com with the link to this thread.

  5. #5
    Customer Terramex's Avatar
    Join Date
    06.09.2004
    Posts
    2,566

    Default

    Additionally please try this Microsoft FixIt solution & reboot
    Your CD or DVD drive can't read or write media
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

  6. #6

    Default

    I am having this same problem with the same specs as NaP and i am sending the report over email as soon as i am done writing this.

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