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Thread: windows crash when trying to remove a virtual device/uninstalling daemon tools

  1. #1

    Ausrufezeichen windows crash when trying to remove a virtual device/uninstalling daemon tools

    Hello,
    can someone help me with the following problem:

    mounting and unmounting images goes fine, but whenever i want to remove a virtual device my screen becomes completely blue with the following error messages: windows has been shut down to prevent damage to your computer... and some thing about contacting etc. the first time this happend my pc shut itself down automatically and when i rebooted it i couldn't start daemon tools for a while, it always asked me to reboot the pc. when i tried it again today the only way to get my pc to restart was to remove the battery (which probably isn't very healthy)

    I've already read some post similar to this problem but never have i read about a windows shutdown.

    any help is welcome

  2. #2
    GERMAN TRANSLATOR
    Blazkowicz's Avatar
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    Please post latest minidump file (c:\windows\minidump), it is possible you have to compress it (zip file) with e. g. Winzip, Winrar etc.
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

  3. #3

    Default

    Here it is.

    thanks for replying so fast
    Attached Files Attached Files

  4. #4
    GERMAN TRANSLATOR
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    Please remove "PxHelp20.sys".
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

  5. #5

    Default

    remove from where?

  6. #6
    Customer Terramex's Avatar
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    @acefx1126
    Please also have alook here: http://forum.daemon-tools.cc/f19/can...14/#post132968
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

  7. #7
    GERMAN TRANSLATOR
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    Quote Originally Posted by acefx1126 View Post
    remove from where?
    c:\windows\system32\drivers
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

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