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Thread: DTSOFT Virtual CdRom Device Failed. Help? :(

  1. #1

    Default DTSOFT Virtual CdRom Device Failed. Help? :(

    So Daemon tools was working fine, and today it doesn't D: I uninstalled and reinstalled the latest version of Daemon tools, but when it get's to adding a drive, it doesn't. I can't mount anything as there are no mounting options and the buttons are greyed out. Please help D: Cheers.

  2. #2
    Master

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    Please specify your OS and DAEMON Tools version.
    Describe your problem more detailed. Post some screenshots which may help us to understand the problem.

  3. #3

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    I'm having a similar problem. When I go to add a virtual device I see the bubble by the clock say "Installing device software," at which point that bubble turns into one that says "Device driver was not successfully installed." I'm using Win7 and version 4.41.3.0173 please help me!!

  4. #4
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    Please find setupapi.dev.log file and send it to support-eml@disc-soft.com with the link to current thread.

  5. #5

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    i have this same problem i dont know how or what the setupai.dev.log file is please explain.

  6. #6
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    i have the same problem too... it was working fine for so long... windows 7 64bit

  7. #7
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    Quote Originally Posted by klobey View Post
    i have the same problem too... it was working fine for so long... windows 7 64bit
    Please describe your problem more detailed. Add some screenshots which may help us to understand the problem.
    Specify your DAEMON Tools version.

  8. #8
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    I have the same problem with DTLite4451-0236.exe (I tried previous versions too).
    I attached the setupapi.dev.log (cut out redundant and zip):
    setupapi.dev.zip

  9. #9
    Darth Vader
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    Judic, try the following way:
    1. Uninstall DTLite.
    2. Rename "C:\Windows\System32\DriverStore\INFCACHE.1" file and reboot your system.
    3. Then install DTLite again.
    Searching in setupapi.log I've found that your system cannot find and install standard MS cdrom.sys driver for DT virtual drive.
    I hope proposed way to fix the problem will help you.
    Welcome to the dark side, my dear padavan. We have cookies

  10. #10
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    Quote Originally Posted by SUPPORT2 View Post
    Judic, try the following way:
    1. Uninstall DTLite.
    2. Rename "C:\Windows\System32\DriverStore\INFCACHE.1" file and reboot your system.
    3. Then install DTLite again.
    Searching in setupapi.log I've found that your system cannot find and install standard MS cdrom.sys driver for DT virtual drive.
    I hope proposed way to fix the problem will help you.
    I tried this but without success, I attached my setupapi.dev file:
    setupapi.dev2.zip
    please help

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