Showing results 1 to 8 of 8

Thread: Can't remove drives, can't uninstall

  1. #1
    New User
    Join Date
    01.10.2011
    Posts
    4

    Default Can't remove drives, can't uninstall

    Hey. I just installed version 4.41.3.0173 of Daemon Tools Lite with SPTD Version 1.79 and now I can't remove drives or uninstall the program. I am running Windows Vista 32-bit with Avira, avast! and COMODO.

    If I try to remove a drive the screen goes blank and the computers shuts down. Same when trying to uninstall. Before this I had an old version of Daemon from three years ago which worked flawlessly. I uninstalled it before installing this one.

    Just after installing the new version this morning I was able to mount add and remove drives a couple of times without problem. But now it kills my PC.

    The windows/minidump folder is empty after every crash.

    Please help me!!

  2. #2
    GERMAN TRANSLATOR
    Blazkowicz's Avatar
    Join Date
    09.11.2005
    Posts
    6,401

    Default

    Did you try to disable Defense+ completely in Comodo (there is an option which requires a reboot). After reboot try to remove a virtual drive.
    Make something idiot proof, but then they just make a better idiot
    Peace Through Power

  3. #3
    New User
    Join Date
    01.10.2011
    Posts
    4

    Default

    Yes, I did.

  4. #4
    Customer Terramex's Avatar
    Join Date
    06.09.2004
    Posts
    2,566

    Default

    Please attach/upload a zipped Autoruns arn file (no installation required).
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

  5. #5

  6. #6
    New User
    Join Date
    01.10.2011
    Posts
    4

    Default

    So... ?? You don't care that your program kills people's computers?

  7. #7
    Master

    Sway's Avatar
    Join Date
    09.07.2009
    Posts
    1,966

    Default

    Download proper SPTD setup from duplexsecure.com and use it to remove SPTD driver. Then reboot and try to uninstall DAEMON Tools.

    And no, our program does not kill anybody's computers. At least in case these computers don't have various security software which can have compatibility issues with SPTD driver.

    Most likely the problem with your PC is related to Avast antivirus. This issue was already reported to Avast support and we cannot fix their software.

  8. #8
    Customer Terramex's Avatar
    Join Date
    06.09.2004
    Posts
    2,566

    Default

    @PPP53
    For my part, i've missed your post, sorry about that.
    Just in case Sway's advice doesn't fix your problem please also have a look here and here (Method 2)
    for manual removal of SPTD and DAEMON Tools lite.
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

Bookmarks

Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •