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Thread: Blue Screen When uninstalling or updating daemon tools lite (0x0000003b)

  1. #1
    New User
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    08.05.2012
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    Default Blue Screen When uninstalling or updating daemon tools lite (0x0000003b)

    Hello, I am trying to update Daemon Tools Lite, However when I update I get a blue screen. When I try to uninstall, blue screen. I have tried sfc /scannow, but that detects no problem. I have looked arround for a solution but have yet to find one that is related to my log and daemon tools. Here is a link to the logs. Please help.

  2. #2
    Customer Terramex's Avatar
    Join Date
    06.09.2004
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    2,566

    Default

    Install ImgBurn 2.5.7.0. During ImgBurn setup untick the "Ask Toolbar" checkboxes.
    Run ImgBurn, open Tools dropdown menu -> Filter Driver Load Order...
    Now highlight PxHlpa64.sys and click "Remove Selected Filter", close ImgBurn, reboot.
    Now try to update/uninstall DT lite.
    Last edited by Terramex : 10.05.2012 at 15:37
    I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

  3. #3
    New User
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    08.05.2012
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    Default

    Thank you, Worked Perfect. Also, what is PxHlpa64.sys? I read it belongs to sonic solutions. But, How did it get installed on my computer, and why did it start screwing up Daemon Tools?
    Again Thanks.

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