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Thread: My computer crashes

  1. #1

    Default My computer crashes

    Operating System: windows xp home edition 2002 ( service pack 1 )
    Burning Software: the latest nero
    Anti-virus Software: panda antivirus 2004
    DAEMON Tools Version: 3.47

    Hey

    My computer keeps crashing when I try to open the cue file,and then i go to my computer and try to explore the new disc that shows up but then it crashes every time.
    Can someone please help me
    I don't know a lot about this program so can you please tell me what i'm doing wrong :?

  2. #2

    Default

    Check if you've minidump in Windows\Minidump folder related to that crash, if so send newest file to support@daemon-tools.cc with reference to this thread.
    Everybody be cool! You, be cool!
    They'll keep fighting! And they'll win!

  3. #3

    Default

    Ok i have a minidump folder in c: windows
    and there are 5 files in there all with names like these:
    Mini072804-01.dmp

    so what should i do now

    ps: i'm sry if i'm asking stupid questions,i'm new to this stuff :roll:

  4. #4

    Default

    Mail them to mentioned address as attachment (either unpacked or RAR-packed).
    Everybody be cool! You, be cool!
    They'll keep fighting! And they'll win!

  5. #5

    Default

    Ok thanks i just send the files in the minidump folder
    But how long does it take before I get an reply
    And thanks for your help by the way

  6. #6

    Default

    Unfortunately those dumps are very old (newest is dated July, 28th), so I doubt they're related to your current problems.
    Do you use alternative ntoskrnl.exe (e.g. different boot screens)? Please use original OS files only!
    Everybody be cool! You, be cool!
    They'll keep fighting! And they'll win!

  7. #7

    Default

    Ow wait

    Now I get an error that sais

    J: is not a valid win 32 application or something like that

    What does this mean?

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