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One really screwed uninstallation

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  • One really screwed uninstallation

    Operating System: Windows XP Professional Service Pack 2
    Burning Software: CloneCD 3.3.4.1, CD Mate Deluxe Version 2.5.4 Build 17, Nero 5.5.9.9
    Anti-virus Software: McAfee Professional 7.03
    DAEMON Tools Version: DAEMON Tools 3.47

    Hello,

    I have a major problem. After installing the Sims 2, it recognized the Daemon Tools emulation and refused to start, so I uninstalled D-Tools. The problem is, I had changed the letter of some drives, so as to have a virtual drive with the letter E. I think that, because of this, when I uninstalled D-Tools, Windows refused to dismount the drive E.

    Now, the problem is, whenever I try to re-install D-Tools, Windows crashes and tells me it recovered from a major error. I've already tried the solutions in the forum to manually uninstall D-Tools, and I've already changed the drive letter to G, AND uninstaled it, but it's still there, and the setup keeps crashing windows.

    The solution seems to be installing D-tools and then removing the virtual drive with it... Ironic, isn't it?

    Can you help me in some way?

  • #2
    You can remove the virtual drive manually by editing the registry - but if you're not sure how to don't even try without backing up the complete registry first!

    A more beginner-friendly solution can be found at the common problems and solutions section, follow the steps for removing daemon tools completely EXACTLY - I tested those instructions on three different computers and every time they worked.
    Win2k3 & OSX Intel, 2GB DDR400 P4 2.6@3.55 H2O, 7800 GTX @480/1250 H2O, 1x74GB Raptor, 8x400GB RAID5

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    • #3
      I already deleted the entries from the registry AND followed the other instructions exactly.

      The problem is, every time I try to install D-Tools, the virtual drive reappears, which causes Windows to crash.

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      • #4
        Have you tried other virtual drive programs?
        If the phantom drive is still there then you haven't removed Daemon completely, try the DEVMGR_SHOW_NONPRESENT_DEVICES = 1 trick and look under "non-plug and play devices".

        Also, please post the exact error message you get when Windows crashes, disable the automatic reboot so you can see the BSOD.
        Win2k3 & OSX Intel, 2GB DDR400 P4 2.6@3.55 H2O, 7800 GTX @480/1250 H2O, 1x74GB Raptor, 8x400GB RAID5

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        • #5
          Check if you've minidump related to such crash (in Windows\Minidump folder), if so send newest file to support@daemon-tools.cc with reference to this thread.
          Everybody be cool! You, be cool!
          They'll keep fighting! And they'll win!

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          • #6
            Copytrooper: I sent the e-mail with the minidump.

            JariK: Do me a favor. Talk to me like I'm four years old. :mrgreen:
            What's the DEVMGR_SHOW_NONPRESENT_DEVICES = 1 trick, how do I disable the automatic reboot and what's BSOD? :oops:

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