Hi SUPPORT1

To follow up from a previous thread I created I had the SCSI drive failure again and I found the following after a Windows 10 update

After the restart, the drive failure occurred, I checked and the following updates were installed:


OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.17763 N/A Build 17763

KB4493510 - not possible to uninstall
KB4499728 - not possible to uninstall
KB4486553
KB4495667
KB4499405
KB4497932
KB4462930
KB4495590


I actioned the following:

- Un-installed Daemon Tools Lite (DTLite1040-0191_paid)
- Cleared the registry of all presence of Daemon Tools Lite
- Un-installed all the above KBs (with the exception of the two that are not possible to un-install)
- Restarted the PC
- Disabled automatic updates
- Restarted the PC
- Checked the currently installed updates

Below were the ones I had left after a restart

KB4493510 - not possible to uninstall
KB4499728 - not possible to uninstall
KB4486553
KB4495667

- Installed Daemon Tools Lite (DTLite1040-0191_paid) and the STPD driver
- Restarted the PC
- Added a SCSI drive, worked first time
- Restarted the PC
- Checked Daemon Tools Lite and the drive was still present


I lastly then installed all the Windows updates available MANUALLY and after two restarts of the PC the SCSI drive was still present.


So in conclusion, the following updates cause the failure with the SSCI drives (this is also true for the lastest version - DTLite10100-0813_paid):

KB4486553
KB4495667
KB4499405
KB4497932
KB4462930
KB4495590



Thank you