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Thread: Dear Daemon Tools Customer...

  1. #1

    Default Dear Daemon Tools Customer...

    Operating System: WinXPProSP2
    Burning Software: DiscJuggler
    Anti-virus Software: Eset NOD32
    DAEMON Tools Version: 3.47

    I purchased a DTools licence about 2 weeks ago, already got a confirmation email from shareit.com and DTools so the deal went fine. As my choosen nickname while registering DTools was already in use I choosed this one as I registered to the forum. I informed locutus via PM, email, support email and even copytrooper via PM granting me access to the customer forum without any reply or success yet... I have to say my first contact has been 2 weeks ago... Would be nice contacting me or reading my mails solving this 'problem' in the near future.

    Thanks zion

    edit: I choosed the support forum although it's not a technical thingy seems to be the best place.

  2. #2

    Default

    Sorry for the delay, seems there was a problem with the ShareIt server ...
    sorry for any inconvenience, we'll take care of it.
    Everybody be cool! You, be cool!
    They'll keep fighting! And they'll win!

  3. #3

    Default

    Thanks everything is fine now

  4. #4
    Experienced User
    Kinlaadare's Avatar
    Join Date
    24.05.2005
    Posts
    697

    Default

    Operating System: WinXP SP2
    Burning Software: alcohol 120% 1.9.5.3105/blindwrite 5.2.16
    Anti-virus Software: avast 4.6
    DAEMON Tools Version: 3.47

    I do think i've got the same problem...
    except i've registered DT in June (don't remember exactly when, but i can find).

    Maybe it's my fault too because i changed my forum email adress a few minutes after having donate (so it maches the one I gave to share-it)

    Thanks in advance.

    Kinlaadare

  5. #5

    Default

    in JUNE??? Please contact me via pm, we should find out what's going on here

  6. #6
    Experienced User
    Kinlaadare's Avatar
    Join Date
    24.05.2005
    Posts
    697

    Default

    Ok Locutus, pm sent on the 2nd of August :p

    I've checked, i made the donation on the 9th of June...
    Maybe there's a DB problem or something like that... (or even communication pbs with share-it...)

    Good luck to find what's happened guys

    Kinlaadare

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