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doublejdog
18.11.2008, 00:30
I bought both pro and advanced but never got a customer tag to link my account for the customer forum. can someone help???

Blazkowicz
18.11.2008, 07:58
When did you purchase?

doublejdog
18.11.2008, 12:19
03-07-2007 14:04
Accepted

Blazkowicz
18.11.2008, 14:38
I will check your disc-soft.com account later (i assume the same e-mail address as in this forum - if not, please change e-mail address in control panel).

doublejdog
18.11.2008, 15:16
thanks, i actually made 2 purchases, 03-07-2007 14:04
dtpro v4.10.0215 and 19-10-2007 12:27 dtproStd,1 v4.10.0218. the email is the same for the purchase and the website. username are different though...

Blazkowicz
18.11.2008, 15:19
OK, found your account. Will contact an administrator to set your customer tag.

doublejdog
18.11.2008, 15:59
thanks for your support, i should have done this a long time ago. i've been a user/supporter for years...

doublejdog
19.11.2008, 11:49
What should I be looking for when the admin sets this up?

Blazkowicz
19.11.2008, 16:10
On top of the forum list, you will see customer forum then.

doublejdog
19.11.2008, 16:41
thanks, will i see an email from the admin when my tag has been created or is it automatic?

rage
19.11.2008, 17:57
Hello !

My problem is the same.

I am a customer since more than a year
The email address of this account and on the disc-soft.com is the same. Please, check it, because I would like to see the customer forum, too

Payment history :

1., 27-06-2007 18:27
2., 30-06-2008 01:13

Thank you !

Blazkowicz
19.11.2008, 18:03
Checked and confirmed rage, soon i can give you your customer tag (applies also for doublejdog), but until i get the permission to set groups, we have to wait for an admin :(

rage
20.11.2008, 07:22
Ok, thank You !

And where will I find this customer forum ?
Somewhere between the other topics ?

Copytrooper
20.11.2008, 10:27
Customer flag set for both users. ;)

doublejdog
20.11.2008, 14:01
Copytrooper/Blaz thanks for taking care of this. Good to go...