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broster
07.08.2011, 04:55
Every time I click on the Daemon Tools Lite installer, a little windows flashes on the screen for about half a second, and then the installer crashes. I have tried disabling my AV, installing SPTD and redownloading the Daemon Tools Lite installer.
It doesn't give me an error code or anything. Help please! :frown:
http://filesmelt.com/dl/Daemontoolswhat.jpg

Blazkowicz
07.08.2011, 09:20
What's your security software?

broster
07.08.2011, 12:56
What's your security software?
I am using the default Windows Vista uac and Avast! the free version

SUPPORT2
08.08.2011, 10:00
Hi
Please, check your system event logs for entries regarding this problem.
Also, open Control Panel -> Problem Reports and Solutions -> View problem history. Here you can get more detailed info on software problem. Also, it is possible that your operating system caught this software problem and generated process dump for DTLite setup crash.

Snake045
21.08.2011, 12:10
I have the same problem. I am running Win7 64bit.
My security program is BullGuard. everything is disable. I have also tried to run it in safe mode with same result. in my eventlog shows the following:

DTLite4413-0173 (1).exe
4.41.3.173
4bc06cd3
setuphlp.dll
4.41.3.173
4e37a853
c0000417
001233d2
7d0
01cc5feac1be3511
E:\Users\Jonas Skov\Downloads\DTLite4413-0173 (1).exe
E:\Users\JONASS~1\AppData\Local\Temp\nss6394.tmp\s etuphlp.dll
00faa71e-cbde-11e0-befc-96a428ed6c24

Sway
22.08.2011, 07:09
Did you select the Danish language for DAEMON Tools?

fnando
19.10.2011, 21:00
I have the same problem but with win xp. I use Comodo firewall and sophus anitvirus.
The event log says:
"Faulting application dtlite4413-0173.exe, version 4.41.3.173, faulting module setuphlp.dll, version 4.41.3.173, fault address 0x001233d2."

Blazkowicz
20.10.2011, 15:28
Try disabling Defense+ (there is an option which requires a reboot) and then try again after the reboot.

fnando
24.10.2011, 14:25
I uninstalled comodo completely, then rebooted, but still no luck.

Blazkowicz
24.10.2011, 15:56
Which exact Sophos Antivirus is it (exact product and version)?
You don't have ZoneAlarm toolbar installed?

fnando
24.10.2011, 23:44
The virus scanner is called "Sophos Endpoint Security and Control", version 9.5. Disabling on-access scanning did not help.
I do not have any zonealarm products installed (also no other security products)

Sway
26.10.2011, 11:05
Did you select Dutch language for installation?

fnando
31.10.2011, 15:00
No. It never reaches the language selection form. It just crashes a few seconds after executing without ever displaying any forms or windows.
I'm using an English version of Windows.
I have no problems installing the previous version of daemon tools. I believe that will be the solution for now.

Sway
31.10.2011, 15:52
Did you have another version installed before?

fnando
31.10.2011, 16:28
Yes. I first used the automatic update feature. But since the installer would crash, I removed the previous version completely and then tried manually.

Sway
31.10.2011, 16:46
I thing appropriate key is still in your registry. That's why language selection dialog does not appear before installation.
Try to delete Language value from "HKEY_CURRENT_USER\Software\DT Soft\DAEMON Tools Pro\View". Then launch DAEMON Tools setup and select any language except Dutch.

fnando
31.10.2011, 19:19
Right on! That solved my problem. Thanks!

Jimmyc
19.07.2012, 19:04
Has anyone experienced the "Deamon tools has stopped working..." with version 4.45.4? Trying to install this on a brand new Dell Optiplex 7010 running Windows 7 32bit...no Anti-Virus softwre installed. When I uninstall v4.54.4 and install v4.40.2, the older version works just fine. If I upgrade to 4.45.4...I'll get the "stopped working" error. Thanks.

Sway
20.07.2012, 08:31
Please try to uninstall DTLite 4.40.2 and then install v4.45.4 separately. It is not quite clear where the crash happens.