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Only 0.4921% supporting DT, iґm sure that there are more people supporting, but although was 2%(5%), it is a low level.
We have to add those people that help in the forum, is another type of help.
Well, those figures he used were just based off the number of people currently viewing the forums. It was not meant to be an all-inclusive overview of the level of support DTools receives from the community, just a set of statistics regarding a particular moment in time (e.g. the number of people viewing the forums versus the number of registered customers right then).
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