Nero fails to See Virtual Drives and Pauses On Nero Open

[doc6036]

I am experiencing the known reported bug:

"Delay of up to 2 minutes (system seems frozen) when drives are scanned for first time after reboot (e.g. when explorer is opened). This appears to happen only on systems with VIA/ALI/AMD chipsets or a RAID-controller and only if you replaced the default hard disk controller busmaster drivers installed by Windows with an updated version from the chipset manufacturer. We're investigating this problem!
Current solutions:
Reinstall the drivers coming with your Windows version.
Deselect 'automount' under 'Options' in DAEMON manager and accept the delay when you mount an image. It only appears once every boot up.
This problem seems to be solved for most people now. Only a few still have some problems. If you're one of them please report it to our eMail including your full system configuration."

Which has not been solved for my system. I am using a VIA based MB
(Tyan S1590 MB) with the latest BIOS upgrades. I had loaded the VIA Busmaster drivers and have uninstalled them and reloaded WinME. The problem persists.

I have only Nero (newest release) as a burner software and VOB (Instant CD) and a number of other tools on my machine (NO ROXIO or other burner software however). Interestingly Nero does not see the Daemon managed drives as existing and the FREEZE only occurs if there are virtual drives allocated. The length of the freeze is proportional to the number of virtual drives allocated.

Any suggestions on where I start? :?

[DevX]

First try to uninstall VOB and see if it helps. It may install filter drivers (like Easy CD).

[doc6036]

VeNoM thanks for the reply... Tried as you suggested and no luck. Uninstalled VOB (Instant CD/DVD) Still hangs for ~40 seconds on Nero open. Did some more research though. Very interesting observations. Nero does not see the Daemons drives even when Nero's Image Drive is loaded and enabled. The hesitation lockup disappears completely if you set the Daemon drive number to 0 (disabled). More importantly Nero also does the same hesitation if you use the Nero --> Extras --> AutoDetect CD-Rom selection. Under that menu it says it sees the Daemon drive(s) but can't identify their type. I tried changing the type of drive from Daemons Generic Stealth-DVD type to match my Sony DRU500A and it still did the same thing. So I went to the Registry and looked at the device entries. Interestingly I could get the hesitation to go away with Nero but only to the next reboot. Something about the entries:

[HKEY_USERS\zzz\Software\Ahead\Nero - Burning Rom\Recorder\FONDU KICKASS H0 T0]
"BusType"=dword:00000000
"AutodetWriteSpeed"=dword:00000001
"WriteCmd"=dword:00000000
"RawWriting"=dword:00000000

and

REGEDIT4

[HKEY_LOCAL_MACHINE\Enum\SCSI\FONDU___KICKASS______ ___1\MF&CHILD0001&PCI&VEN_1106&DEV_0571&SUBSYS_000 00000&REV_06&BUS_00&DEV_07&FUNC_0110]
"Capabilities"=hex:14,00,00,00
"AutoInsertNotification"=hex:00
"SCSITargetID"="1"
"SCSILUN"="0"
"RevisionLevel"="1.0g"
"ProductId"="DVD RW DRU-500A "
"Manufacturer"="SONY "
"DeviceType"=hex:05
"Removable"=hex:01
"CurrentDriveLetterAssignment"="E"
"DMACurrentlyUsed"=hex:00
"HardwareID"="SONY____DVD_RW_DRU-500A_1,GenCD,SCSI\\SONY____DVD_RW_DRU-500A_1"
"Class"="CDROM"
"ClassGUID"="{4d36e965-e325-11ce-bfc1-08002be10318}"
"Driver"="CDROM\\0007"
"Mfg"="(Standard CD-ROM device)"
"DeviceDesc"="SONY DVD RW DRU-500A "
"ConfigFlags"=hex:00,00,00,00
"Disconnect"=hex:01
"SyncDataXfer"=hex:00

changed something. In the example here I changed the entry for the device characteristics from:


[HKEY_LOCAL_MACHINE\Enum\SCSI\FONDU___KICKASS______ ___1\XBIOS&*ST3L28&0&0&0&000]
"Capabilities"=hex:14,00,00,00
"AutoInsertNotification"=hex:01
"SCSITargetID"="0"
"SCSILUN"="0"
"RevisionLevel"="1.0g"
"ProductId"="KICKASS "
"Manufacturer"="FONDU "
"DeviceType"=hex:05
"Removable"=hex:01
"CurrentDriveLetterAssignment"="F"
"HardwareID"="FONDU___KICKASS_________1,GenCD,SCSI \\FONDU___KICKASS_________1"
"Class"="CDROM"
"ClassGUID"="{4d36e965-e325-11ce-bfc1-08002be10318}"
"Driver"="CDROM\\0023"
"Mfg"="(Standard CD-ROM device)"
"DeviceDesc"="FONDU KICKASS "
"ConfigFlags"=hex:00,00,00,00
"UserDriveLetterAssignment"="FF"

to match my Sony drive by editing the registry. (Named the type of drive to FONDU KICKASS because I new their would be no entries with those names in my registry and would be easy to find)

I think the entry: \XBIOS&*ST3L28&0&0&0&000 and or the entry for
"Driver"="CDROM\\0007"
has something to do with it. I am playing in the dark without knowing more about the internals. I will say that the fact that Nero sees the drives as an unknown type is most informative and that the pause is caused when Nero tries to identify the drives capabilities. Maybe One of the Daemon people might recognize these symptoms. Thanks

[doc6036]

Something more that may help the developers or anyone else that is looking at this (Note the very end of it for ASPI drivers indicates no ASPI for Nero -- did I need one?) --Doc

Drive Information
-----------------
Drive : NERO IMAGEDRIVE2
Type : DVD-ROM Drive
Firmware Version : 1.0h
Buffer Size : 512 KB
Date : ?
Serial Number : ?
Drive Letter : E:\
Location : 0:0
Mechanism : Tray
Read Speed : 32, 8 X
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : No
Write CD-RW : No
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : No
Modes : n/a

Region Protection Control : RPC II
Region : None
Changes User : 5
Changes Vendor : 4

Disc Information (E:\)
-------------------
Type : - no disc inserted -


Drive Information
-----------------
Drive : SAMSUNG CD-R/RW SW-240B
Type : CD-RW Recorder
Firmware Version : R403
Buffer Size : 8 MB
Date : ?
Serial Number : яяяяяяяяяяя
Drive Letter : F:\
Location : 2:0
Mechanism : Tray
Read Speed : 40, 32, 20, 8, 4 X
Write Speed : 40, 32, 24, 16, 12, 8, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 96


Disc Information (F:\)
-------------------
Type : - no disc inserted -


Drive Information
-----------------
Drive : SONY DVD RW DRU-500A
Type : DVD-R/RW Combo Drive
Firmware Version : 1.0g
Buffer Size : 8 MB
Date : ?
Serial Number : AD70C154
Drive Letter : G:\
Location : 2:1
Mechanism : Tray
Read Speed : 32, 20, 16, 12, 4 X
Write Speed : 24, 20, 16, 12, 10, 8, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 96, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4

Disc Information (G:\)
-------------------
Type : - no disc inserted -


Drive Information
-----------------
Drive : Generic STEALTH DVD
Type : DVD-ROM Drive
Firmware Version :
Buffer Size : 512 KB
Date : ?
Serial Number : ?
Drive Letter : H:\
Location : 3:0
Mechanism : Tray
Read Speed : 32, 8 X
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : No
Write CD-RW : No
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : No
Modes : n/a

Region Protection Control : RPC II
Region : None
Changes User : 5
Changes Vendor : 4

Disc Information (H:\)
-------------------
Type : - no disc inserted -


Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : ESDI_506.pdr
Company : Microsoft Corporation
Version : 4.90.3000
Description : ESDI_506 Virtual Device (Version 4.0)

Attached Devices
Description : GENERIC IDE DISK TYPE46
Type : Disk Drive
DMA : On
Description : GENERIC IDE DISK TYPE46
Type : Disk Drive
DMA : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : ESDI_506.pdr
Company : Microsoft Corporation
Version : 4.90.3000
Description : ESDI_506 Virtual Device (Version 4.0)

Attached Devices
Description : SAMSUNG CD-R/RW SW-240B
Type : CD-Rom Drive
DMA : Off
Autorun : Off
Description : SONY DVD RW DRU-500A
Type : CD-Rom Drive
DMA : Off
Autorun : Off

Adapter 3
---------
Description : Adaptec AHA-2940U/AHA-2940UW PCI SCSI Controller

Driver
Description : AIC78XX.MPD
Company : Microsoft Corporation
Version : 2.3 (4.10.2001)
Description : Adaptec CHIM Family SCSI miniport

Attached Devices
Description : HP C2520A
Type : Disk Drive
Description : NERO IMAGEDRIVE2
Type : CD-Rom Drive
Autorun : Off

Adapter 4
---------
Description : ST3MP28 SCSI Controller

Driver
Description : st3mp28.mpd
Company : Generic
Version : 3.29.0.0
Description : SCSI miniport

Attached Devices
Description : Generic STEALTH DVD
Type : CD-Rom Drive
Autorun : On


Software Information
--------------------
Operating System : Windows ME
ASPI : ASPI for Win32 (95/NT) DLL 4.71 (0002) Adaptec

Description : Nero - Burning Rom
Version : 5, 5, 10, 7
Company : Ahead Software AG

Description : InCD CD-RW UDF Tools
Version : 3.5.20.0
Company : Copyright (C) ahead software gmbh and its licensors


Driver Information
------------------
Driver : ESDI_506
Description : ESDI_506 Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : HSFLOP
Description : HSFLOP Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : RMM
Description : RMM Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : SCSIPORT
Description : SCSIPORT Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : IOMEGA
Description : IOMEGA Universal DASD VSD
Version : 6.4.0.0
Company : Iomega Corporation

Driver : ATAPCHNG
Description : ATAPCHNG Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : CDFS
Description : CDFS Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : CDTSD
Description : CDTSD Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : CDVSD
Description : CDVSD Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : DISKTSD
Description : DiskTSD Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : DISKVSD
Description : DiskVSD Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : NECATAPI
Description : NECATAPI Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : SCSI1HLP
Description : scsi1hlp Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : TORISAN3
Description : TORISAN3 Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : VOLTRACK
Description : voltrack Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : DRVSPACX
Description : DRVSPACX Virtual Device (Version 4.0)
Version : 4.90.3000
Company : Microsoft Corporation

Driver : STLVSD
Description : Shuttle Unified Filter Driver.
Version : V1.13
Company : Shuttle Technology

Driver : AIC78XX
Description : Adaptec CHIM Family SCSI miniport
Version : 2.3 (4.10.2001)
Company : Microsoft Corporation

Driver : VATAPI
Description : VIA IDE VSD Driver
Version : 2.0.950.120
Company : VIA Technologies, Inc.

Driver : UdfReadr
Description : CD-UDF Read-Only File System Driver
Version : 5.3.1.154
Company : Roxio

Driver : GEARASPI
Description : IOS Port Interface
Version : Version 2.01
Company : GEAR Software

Driver : EPATHD
Description : Shuttle Parallel ATA-HD Driver Version(1.36)
Version : 1.36
Company : Shuttle Technology.

Driver : SPARROW
Description : Adaptec AIC-6x60 series SCSI miniport
Version : v2.05
Company : Adaptec, Inc.

Driver : AHA154X
Description : Adaptec AHA-154x series SCSI miniport
Version : v1.15
Company : Adaptec, Inc.

Driver : AIC78U2
Description : Adaptec CHIM Family SCSI miniport
Version : 3.00
Company : Adaptec, Inc.

Driver : FD16_700
Description : Adaptec AHA-2920 SCSI miniport
Version : v5.00
Company : Adaptec, Inc.

Driver : st3mp28
Description : SCSI miniport
Version : 3.29.0.0
Company : Generic

Driver : bsudf
Description : UDF File System Driver
Version : 3.5.19.2
Company : B.H.A Co.,ltd.

Driver : CDRBSVSD
Description : CDR device specific driver for Windows95
Version : 5.0.1
Company : B.H.A Corporation

Driver : APIX
Description : Adaptec APIX Virtual Device
Version : 4.71 (0002)
Company : Adaptec

Driver : imagedrv
Description : NERO IMAGEDRIVE SCSI miniport
Version : 2.20.0.0
Company : Ahead Software AG and its licensors

Driver : MSVCRT.DLL
Version : 6.10.8637.0

Driver : msvcirt.dll
Version : 6.10.8637.0

Driver : MFC42.DLL
Version : 6.00.8665.0

Driver : MSVCP60.DLL
Version : 6.00.8972.0

Driver : OLE32.DLL
Version : 4.71.3328

Driver : OLEPRO32.DLL
Version : 5.0.4515

Driver : OLEDLG.DLL
Version : 1.0

Driver : ADVAPI32.DLL
Version : 4.90.3000

Driver : COMCTL32.DLL
Version : 5.81

Driver : SETUPAPI.DLL
Version : 5.00.2195.1526


ASPI Information
----------------
System ASPI

WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002
APIX.VXD : 4.71 (0002) 23115 bytes July 17, 2002

Nero ASPI