Daemon Tools stopped working.

[kburton]

I am running Windows 2003 Server x64 and have been running Daemon Tools successfully for a couple of days now. But yesterday and today everytime I reboot I get an error. "Initialization error. This program requires Windows 2000 with SPTD 1.24 or higher. The kernel debugger must be deactivated". Daemon Tools is effectively disabled at this point. So I decided to uninstall the tools. I went to "Add/Remove" programs and removed the only item that seemed to be associated with Daemon Tools but this seemed to just remove the toolbar. The I went to where Daemon Tools was installed and ran "Uninstall" and I get an error. "Setup is unable to validate installation." So now I am at a point that Daemon Tools stopped working and I cannot uninstall it. How do I uninstall Daemon Tools? What is thought to cause the failure in the first place? Can the tools be re-installed? I also see an entry in the event log. "The following boot-start or system-start driver(s) failed to load: sptd"

Any suggestions would be greatly appreciated.

Kevin

[Copytrooper]

Did you install the latest Windows updates?
Check thread about Daemon Tools not working in x64 Edition after Windows update in common problems and solutions forum.

[kburton]

Daemon Tools stopped working

I have just applied the update now how do I uninstall and re-install the tools? Even after the update the uninstall doesn't work and the sptd.sys will not load so I am stuck with a non-working Daemon Tools and not way to uninstall it. Are you saying that the Tools will not work after the update. Is there a work-around yet?

Thank you.

[Copytrooper]

Did you read the mentioned thread yet?
You'll find all required info there.

[kburton]

Daemon Tools stopped working.

The thread mentions: "uninstall KB914784 windows update". I am not sure how to uninstall just this update. I don't see it in Add/Remove Programs.

Thank you.

Kevin

[Copytrooper]

Did you enable the checkbox to show the Windows updates at top of the add/remove window?

[sirdom]

There's a post on another thread that states to simply delete the folder where DT was installed and to erase a .sys file in the windows\system32 folder I believe... I did this and DT dissapeared succesfully from the system.
I do hope there's a workaround to this update preventing DT from loading deal on XP x64... ASAP!

[Copytrooper]

What's that all about!?
There IS a workaround - just remove the stupid Windows update KB914784.

[Korenn]

I had the same problem and screwed around with deleting files before looking here.

I just want to add a note: after you remove the windows update, daemon tools still doesn't work or uninstall. But now you can reinstall it using the normal installer. After that it worked fine for me.

[kburton]

Daemon Tools stopped working.

The problem that I have found with removing the patch (which does work) is that Windows "automatically" downloads and installs updates. I could disable that feature but then I will not get any "real" updates but then again if I leave it enabled then Daemon Tools stops working when the next update occurs.

[Jito463]

You could do like I do and set it to download the updates but let me choose when to install them. That seems to work best (as I like to review what I'm installing first anyway.

[LocutusofBorg]

Duplex already fixed the problems with the latest updates,
within the next weeks we will release a new SPTD-driver which
should fix this prob finally.

Or check their homepage, possible they release it even in the next
days